Technical Officer

Technical Officer – Culture and Learning

Who we're looking for:

As an industry body, we produce practical resources (including videos and publications) to help organisations to operate safely. We are looking for someone who has an interest in understanding why people behave the way they do to join our Technical and Innovation team. You will support our work focused on safety culture and learning from incidents, supporting the development and distribution of resources, and the administration of our Tripod competence assurance scheme.

Who we are:

The EI is the chartered professional membership body for people who work across the world of energy. Our purpose is creating a better energy future for our members and society by accelerating a just global energy transition to net zero. We do this by attracting, developing and equipping the diverse future energy workforce; informing energy decision-making through convening expertise and advice; and enabling industry and consumers to make energy lower carbon, safer and more efficient.

At the EI we endeavour to find talent that will live and breathe our values. Our employees, and our extensive network of volunteers, pursue their work in line with a set of values reflecting the culture of the organisation: we are inclusive by treating each other with care and respect; we build trust through open and professional collaboration; and we are passionate about making a difference.

A registered charity, incorporated by Royal Charter in 2003 but with a heritage dating back more than a century, the EI is licensed to offer professional registration as Chartered Energy Engineer, Chartered Environmentalist and, uniquely, Chartered Energy Manager status. It is also home to a range of collaborative initiatives, including the G+ Global Offshore Wind Health and Safety Organisation, SafetyOn and POWERful Women. We host the annual International Energy Week, International Energy Awards, publish the annual Statistical Review of World Energy, the Energy Barometer, weekly New Energy World Magazine, and provide the Toolbox web app helping the energy workforce learn lessons from incidents and get home safe.

What you'll do:

As Technical Officer, you'll primarily support Technical Managers and Senior Technical Officers to ensure the development and delivery of the Hearts and Minds and Tripod programmes—two globally recognised tools for improving safety and understanding incidents. You will also assist on other aspects of our Technical and Innovation work programme as capacity allows, including on our Toolbox incident alert website.

You will:

• Be the go-to person
  for client enquiries on Hearts and Minds and Tripod tools, licensing, and accreditation.
• Administrate the Tripod accreditation scheme
  , maintaining our database of practitioners, creating and issuing training certificates, liaising with trainers and assessors to review and provide feedback to candidates.
• Create invoices and purchase orders
  , and support us to monitor income and expenditure for Hearts and Minds and Tripod activities, producing quarterly financial reports.
• Support our committee meetings
  , working with industry stakeholders, organising meetings, creating agendas and minutes. Primarily you will support the Tripod Foundation and its sub-committees and the Culture Committee, but may support other committee activities as capacity allows.
• Support project delivery
  , such as the development of videos, publications and other resources. This will include working with stakeholders to scope projects, identifying potential contractors, issuing projects for tender, reviewing drafts and collating feedback, editing of documents, and promotional activities.
• Support the delivery of events, webinars and workshops
  , as required.
• Collaborate with the publishing team
  to support customer service and monitor product performance of Hearts and Minds and Tripod products.
• Keep digital resources fresh
  , maintaining the Hearts and Minds and Tripod websites to ensure up-to-date content, and promoting activities using LinkedIn.
• Contribute strategically
  , supporting the wider team by identifying new opportunities and responding to industry needs, and supporting other team members in their activities as capacity allows.

You will ensure that all relevant activities are produced efficiently and to a high standard, ensuring that deadlines are met and effective services are delivered.

You will be expected to meet your individual key performance indicators and maintain standards and objectives for the team in line with organisational values. You will utilise your expertise to effectively support and contribute to the implementation and development of the EI Technical and Innovation work programme.

You will maintain a close working relationship with colleagues, both within the Technical and Innovation Team and throughout the Energy Institute.

You will actively participate in appraisals, Energy Institute team meetings, Technical and Innovation Team meetings and meeting your self-development needs.

You will work in accordance with Energy Institute agreed policies, procedures and practice, including revenue practice, health & safety at work requirements and equal opportunities.

Experience

The knowledge, experience, and qualifications you need:

• A degree, ideally in a relevant scientific subject, such as:
• Psychology or another social science
• Engineering
• A physical science
• Excellent standard of written English, including ability to write text and emails to a good standard
• Keen attention to detail
• Good numerical skills, i.e. ability to analyse data.
• Able to multi-task and organise workload and priorities on several competing projects
• A professional attitude

Desirable / person specification:

• Proficient use of Microsoft Outlook
• Good working knowledge of Microsoft Office 365, including Excel, Word, PowerPoint etc.
• Good IT literacy/software
• An interest or desire to work in the energy sector
• Customer service experience
• Office administration experience
• Experience with Adobe InDesign or similar formatting software
• Experience with (either working with, volunteering or being part of) a committee

Salary:
£27,000 – £30,000 per annum depending on experience, plus benefits

Benefits:

• Training and professional development opportunities
• Compressed working scheme – extended daily hours in return for every other Friday off
• All-company/team socials
• 25 days holiday plus bank holidays
• Cycle to Work Scheme
• Great office culture

To apply, please apply by
24 November 2025
. Interviews will take place week commencing
8 December 2025
.