Product Recovery

3 days ago

Doncaster, Doncaster, United Kingdom Next Full time

Job Description
Location: Based at our Redhouse warehouse in Doncaster.
Rate of pay:
£13.10

Shift Pattern:
Week 1: Sunday - Wednesday 06:00-18:00

Week 2: Sunday - Tuesday 06:00-18:00

About the role:
Do you want to be responsible for ensuring our customers receive pristine products? Join our quality team as a Product Recovery QC Inspector.

Here's just a little insight into the role:

Situated in the receiving warehouse you will represent the interests of the processes within the warehouse and the product care of items

You will:

  • Quality check stock thoroughly and ensure if it is fit for purpose and have been recorded correctly, if not you will be required to report errors
  • Process damaged, used and faulty products with the focus on recovery aspect
  • Ensure fraudulent items have been logged on the system and raising this to the fraud team so they can investigate further
  • Ensure that due care and attention is given to the detailed task of inspection and repacking of product
  • Responsible for communicating any poor product care handling, packaging and unsolved problems to the site
  • Conduct audits identifying areas where improvements can be made processes/product care
  • Maintain the departmental paperwork on a day to day basis, in respect of accuracy of information, reporting and filing

About you:

  • Be able to make objective decisions based on the information/facts given
  • Have a high level of attention to detail in all functions of the role
  • Able to work as part of a team or own initiative
  • Communicate at all levels gaining respect and credibility
  • Excellent understanding of Google Suite
  • Flexible towards working hours and willing to work additional hours
  • Punctual and reliable

What is Product Recovery?
This element of the role means that you will:

  • Ensure that due care and attention is given to the detailed task of inspection whilst also servicing the needs of a production based warehouse
  • Responsible for recovering stock to fulfil customer orders by the use of specialist equipment and cleaning fluids
  • Responsible for ensuring goods are fit for sale
  • Understanding of commerciality, customer needs and expectations

What is a Quality Control Inspector?
This element of the role means that you will:

  • Represent the interest of the Product team based at Head Office, taking responsibility for deciding that goods delivered are acceptable and within tolerance for stock in all aspects of quality, appearance, packaging, labelling and that it compares to the approved samples and documentation
  • You will communicate any unsolved problems to the PQC Manager for them to advise on action to be taken
  • Have knowledge of all Next product groups and have the ability to communicate with authority on these to, and on behalf of all product departments and other internal departments

Some flexibility is required to cover other sites when needed

In return you will receive:

  • A 25% discount on all Next items in store and online.
  • Get up to 15% discount on our branded items
  • Up to 75% off branded and Next items in our on-site staff shops, including South Elmsall, Doncaster & Dearne.
  • Free parking on-site.
  • Restaurants with great food at amazing prices
  • Free uniform and all safety equipment provided.
  • Sharesave scheme open to all employees.
  • Regular incentives, initiatives and prizes from our Great Place to Work committee.
  • Digicare+ gives you free access to medical support services including Digital GP appointments

Please note: Certain roles within our organisation are subject to DBS and credit checks. You can find comprehensive information regarding spent and unspent convictions on the official government website:

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About Us
You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world So we've gone global

About The Team

  • Sharesave scheme
  • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
  • Generous bonus scheme for many roles
  • Restaurants with great food at amazing prices
  • Access to fantastic discounts at our Staff Shops
  • Free on-site parking
  • 10% off most partner brands & up to 15% off Branded Beauty
  • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
  • Financial Wellbeing - Save, track and enhance your financial wellbeing
  • Apprenticeship - Grow and develop on the job whilst gaining a qualification
  • Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.

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