Administrator & Marketing Assistant
2 weeks ago
About the role
We're looking for a hands-on Administrator & Marketing Assistant who keeps a busy office running smoothly while bringing properties to life through great marketing. If you're organised, people-focused and happy switching between phones, paperwork and creative tasks, this could be a great fit.
What you'll do
Administration
Be the first point of contact for calls, emails and walk-ins, delivering a professional, friendly service
Keep client records, property files and the CRM accurate and up to date
Book and confirm viewings, valuations and inspections, managing team diaries
Prepare property particulars, memorandums of sale and other documentation
Liaise with solicitors, surveyors and contractors to keep sale progression on track
Handle post, filing, archiving and general office tasks to keep the branch running smoothly
Marketing
Meet vendors at their homes to gather details and assets
Measure rooms to produce digital floorplans
Create and publish listings on Rightmove, Zoopla and our website via the CRM
Write clear, engaging property descriptions; select, upload and arrange photos to present homes at their best
Produce brochures, window cards and social media graphics using templates and simple design tools
Plan and post content across social channels, responding to reviews, comments and messages
Track basic performance stats (listing views, ad reach) and share quick insights with the team
Coordinate with photographers, videographers and other providers when needed
What you'll need
Previous experience in an estate agency or property environment preferred
Strong admin and organisational skills with great attention to detail
Confident communicator with a professional phone manner and good written English
Comfortable with Microsoft Office and quick to learn new systems; CRM experience helpful
Able to manage your time, handle deadlines and stay calm when it's busy
Full UK driving licence and willingness to travel locally when required
Positive, proactive, team-first attitude
What's on offer
Competitive salary
Training and clear development opportunities
Supportive, friendly branch team
Pension scheme and paid holidays
Job Types: Part-time, Permanent
Pay: From £23,508.04 per year
Expected hours: 35 – 39 per week
Benefits:
- Company events
- Company pension
Ability to commute/relocate:
- Thrapston NN14 4JJ: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- UK Driving License (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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