Specialist Services Team Leader

About Us

At Bayleaf Facilities Management (BFM), we deliver bespoke commercial cleaning services across a range of sectors — including commercial, retail, hospitality, and hotels.

Our refreshingly honest and transparent approach has helped us build trusted partnerships with our clients.

Our people are at the heart of everything we do — their dedication, passion, and expertise drive our success. We are guided by five core values that shape our culture and service:

• Excellence
• Integrity
• Collaboration
• Innovation
• Sustainability

Position Overview

The Specialist Services Team Leader is responsible for leading and coordinating a team of specialist cleaning operatives to deliver a range of high-quality cleaning services — including deep cleaning, window cleaning, and pressure washing.

You will ensure all work is carried out safely, efficiently, and in accordance with client requirements and Health & Safety regulations.

Key Responsibilities

• Lead, supervise, and support a team of specialist cleaning operatives across various service areas.
• Plan, coordinate, and oversee daily cleaning operations, including:
• Internal and external window cleaning (traditional and water-fed pole systems)
• Pressure washing of exteriors, pavements, and hard surfaces
• High-level cleaning using MEWPs, scaffold towers, or rope access (where qualified)
• Deep cleaning, floor care, and post-construction cleaning
• Ensure all activities comply with Health & Safety standards, including the use of risk assessments and method statements.
• Train, mentor, and coach team members on correct techniques, safe equipment use, and PPE compliance.
• Conduct regular site audits and quality checks to maintain service standards.
• Communicate effectively with site management and clients to coordinate access, resolve issues, and ensure smooth service delivery.
• Monitor stock levels and oversee the maintenance and reporting of tools and equipment.
• Complete all required documentation — including timesheets, work logs, and incident reports.
• Support the mobilisation of new contracts and assist with quoting or estimating work as required.

Knowledge, Skills & Abilities:

• Strong understanding of Health & Safety practices, including COSHH, working at height, and manual handling procedures.
• Competent in the use of specialist cleaning equipment (MEWPs, pressure washers, water-fed poles, floor care machines).
• Ability to instruct and guide others in safe and effective use of equipment.
• Excellent organisational, leadership, and communication skills.
• Willingness to work flexible hours, including early mornings, weekends, and occasional overnight shifts.
• Ability to travel to various client sites as required.

Experience & Qualifications:

• Proven hands-on experience in specialist cleaning services, including:
• Window cleaning
• Pressure washing
• High-level or access-based cleaning techniques
• Previous supervisory experience within facilities management or cleaning services.
• Valid driving licence (required).
• Relevant Health & Safety certifications (e.g., IPAF, PASMA, CSCS) desirable but not essential.

Why Join BFM?

• Be part of a company that values integrity, teamwork, and continuous improvement.
• Ongoing training and development opportunities.
• Supportive and inclusive workplace culture.
• Opportunity to work across diverse, high-profile sites.

Job Types: Full-time, Permanent

Pay: £45,000.00-£49,000.00 per year

Benefits:

• Casual dress
• Company pension
• Referral programme

Experience:

• pressure washing : 1 year (preferred)
• deep cleaning: 1 year (required)
• window cleaning : 1 year (preferred)

Licence/Certification:

• Driver Licence (required)

Location:

• Islington N1 7UX (preferred)

Work Location: In person