NHS Administrator

NHS Coordinator | Administration | Full Time | Permanent | Leeds-LS8

Spire Leeds is looking for an experienced NHS Co-ordinator to join the administration department on a full time (37.5hrs per week) permanent basis. The post holder will be required to work collaboratively with the Capacity Managers to analyse clinic provision and capacity and proactively identify areas for improvement.

Spire Leeds Hospital, located in Roundhay, Leeds, has been treating patients for almost 30 years. We are the region's largest private hospital in terms of the range of services we offer and the number of consultants we work with. The hospital offers a range of services and facilities including four operating theatres, a sterile services department, a dedicated endoscopy suite, and a diagnostic and imaging department with an MRI and CT scanner. There are outpatient and physiotherapy departments providing services six days per week

Duties and responsibilities

• Develop and maintain effective communication with a multi-disciplinary team, demonstrating interpersonal skills when dealing with all staff across Spire, using persuasion, tact and reassurance where necessary.
• Develop effective working practices with the Capacity Managers to communicate clinic analysis and promote collaborate working to maximise clinic capacity, identifying any areas of inefficiency.
• Engage and demonstrate good working relationships with individuals and teams to influence and motivate them to work with the service to achieve necessary performance targets.
• Maintain confidentiality and discretion and comply with the terms of the GDPR and local Spire policies.
• Assist with investigating complaints, in line with Spire policies.
• Responsible for actively monitoring RTT targets, flagging any potential breaches which may impact on patient care in a timely manner.
• Contributes to the implementation and development of office systems, control processes and risk management arrangements to ensure effective delivery of service.
• Identify and propose changes to support best working practice and update department operating procedures and policies.
• Responsible for the maintenance of and continued accurate updating of both national and local databases including SAP and other patient data systems.
• Takes formal departmental minutes of meetings when required.
• Provide clinical administration support for audit and trials.
• Ensure all audits are performed and to submit data and performance reports to SMT.
• Liaise with the trusts and update RTT position and pathways
• Liaise with patients to agree TCI, OPA to prevent breaches and track their pathways.
  • Must be highly organised and accurate and works well to tight deadlines

Who we're looking for

• Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided
• Must be a good communicator and have good computer literacy
• Must work well as part of a team
• NVQ Level 3 in administration or Information Technology and/or equivalent experience required.
• Working Hours: Mon-Friday

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance       
• Free onsite parking

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together
• Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer.   We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. 

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Lauren Armitage on 

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications