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Client Director

2 weeks ago

Royal Tunbridge Wells TN FE, United Kingdom AXA UK Full time £80,000 - £160,000 per year

Join AXA Global Healthcare as a Client Director and shape our future growth. You'll proactively manage, retain and develop a portfolio of global corporate clients, focusing on healthcare schemes and profitable expansion. With responsibility for a portfolio valued between £10 million and £25 million API (annual percentage increase), you'll work with 10 to 30 high-profile clients, contributing to the success of our business and strengthening our partnerships worldwide.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at our Tunbridge Wells office, visiting clients or attending industry events.

What you'll be doing:

  • Develop strong business-to-business relationships to achieve retention targets.
  • Negotiate renewals, which benefit clients, AXA Global Healthcare and our insurance partners.
  • Build and implement annual and long-term strategic account plans to maximise retention and promote additional products and services.
  • Gain a thorough understanding of each client's organisation, proactively identifying opportunities for upselling.
  • Share ongoing feedback from clients, intermediaries and the market to contribute to the ongoing development of our propositions and services.
  • Maintain in-depth knowledge of AXA Global Healthcare's products, services and competitors, staying informed on industry trends and legislative changes to advise clients proactively.
  • Ensure all activities comply with regulatory compliance requirements.
  • Build relationships across AXA to drive consistent, collaborative efforts that support client retention and growth.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

What you'll bring:

  • Proven experience in account management and development within a consultative, service-oriented sales environment, preferably within large, global corporate businesses.
  • Strong commercial and strategic awareness, with a good understanding of the corporate business landscape.
  • Working knowledge of a broad range of health insurance products is preferred.
  • Excellent relationship management skills, with the ability to build and maintain a network of contacts both internally and externally, including clients, intermediaries, professional bodies and healthcare professionals.
  • Outstanding relationship management and networking skills.
  • Influencing, negotiation and presentation skills.
  • Ability to understand client needs and tailor advice and solutions accordingly, demonstrating professionalism and insight.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

  • Competitive annual salary
  • Annual company & performance-based bonus
  • Contributory pension scheme (up to 12% employer contributions)
  • Life Assurance (up to 10 x annual salary)
  • Private medical cover
  • 28 days annual leave plus Bank Holidays
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
  • Wellbeing services & resources
  • AXA employee discounts

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to ruth.-

LI-Hybrid

Who we are:

Proud to be part of the AXA Group, AXA – Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.