Operations Manager

2 weeks ago

Croydon, Greater London, United Kingdom Compass Associates Full time £40,000 - £60,000 per year

Practice Manager / Operations Manager – Dental Practice

Location:
Multiple locations in South London / Surrey (Near Croydon and Surrey)

Salary:
Up to £50,000 per annum + 20% performance-related bonus (Up to £60k OTE)

Full-Time | Permanent - Monday to Friday

Are you an experienced Practice Manager looking for your next challenge in a forward-thinking, award-winning dental practice?

Compass Associates are working with a highly reputable dental group looking to appoint a Practice Managers for their sites. We have a few locations surrounding the South London / Surrey area. This is an excellent opportunity to lead a motivated team within a mixed NHS and private setting, supported by an experienced Partner and a dedicated head office infrastructure.

The Practice Manager will be responsible for ensuring the smooth, compliant and efficient running of the practice, while driving performance and maintaining a strong focus on patient safety and service excellence. This is a hands-on leadership role that requires strong commercial awareness, excellent people management skills and a proactive approach to achieving growth and targets.

Key Responsibilities

  • Ensure the effective day-to-day running of the practice, upholding compliance standards and patient safety
  • Deliver outstanding patient experience in line with company strategy and values
  • Provide leadership, training, and performance management for the practice team
  • Monitor and drive income, revenue, and KPI targets with full visibility of performance metrics
  • Collaborate with head office functions including recruitment, finance, and marketing
  • Hold regular 1:1s, team meetings, and performance reviews to develop staff skills and engagement
  • Manage CQC compliance and regulatory requirements
  • Support with problem-solving and issue resolution as they arise

Candidate Profile

  • Previous experience in dental practice management (mixed or private practice preferred)
  • Strong commercial acumen, confident reviewing P&L accounts and driving performance improvements
  • Experience in compliance management and CQC requirements
  • Excellent leadership skills with the ability to inspire and support a diverse team
  • Confident, professional, and proactive in both patient and team interactions
  • Experience with Dentally software desirable
  • DBS checked and eligible to work in the UK

Benefits

  • Competitive salary of £35,000 – £50,000 per annum (DOE)
  • Up to 20% performance-related bonus
  • On Target Earnings (OTE) of £60,000 yearly
  • Access to structured training, development, and regular management conferences
  • Birthday leave in addition to standard holiday entitlement
  • GDC, indemnity, and CPD costs covered if a qualified nurse
  • Regular team social events and strong company culture
  • Genuine career progression opportunities within a growing and innovative group

For a confidential conversation, contact
Tom Fitch
on

or email your CV to

Compass Associates Ltd is acting as a recruitment consultancy for this permanent vacancy.

Referral Bonus:
Recommend a candidate and receive £200 in John Lewis vouchers when they are successfully placed.

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