Cluster Facilities Manager

Job Description:

As a Cluster Facilities Manager you'll direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotels always looking their best.

Your day to day

People

• Direct daily engineering needs, plan and assign work ensuring you always have the right team in place
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests

Guest Experience

• Help guests needs to ensure their satisfaction
• Use a maintenance programme to ensure the hotel is maintained and in service for our guests

Responsible Business

• Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining "green" initiatives
• May be responsible for hotel security to minimise risk of theft, crime and other hazards
• Ad-hoc duties – unexpected moments when we have to pull together to get a task done

Accountabilities

This is the top Maintenance/Engineering job in a large major flagship hotel with multiple sites and facilities and convention facilities. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors.

What we need from you

• Some college or advanced vocational training.
• Five years' experience in general building maintenance and/or construction or equivalent combination of education and experience.
• Specialised expertise in plumbing, electrical, mechanical, and carpentry fields.
• Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.
• Hotel experience preferred 
  Professional certification and licence if required by law.

Essentials for the role

• Building & Grounds Maintenance:
   Conduct inspections, respond to maintenance requests, and arrange for routine maintenance of electrical, plumbing, and HVAC systems.
• Health & Safety Compliance:
   Ensure buildings and systems meet legal health and safety standards, including fire alarms and other safety equipment.
• Contract & Vendor Management:
   Negotiate with and manage external contractors for services such as cleaning, security, catering, and equipment maintenance.
• Budget Management:
   Oversee facility spending, manage accounts, and identify cost-saving measures, including energy efficiency initiatives.
• Project Management:
   Coordinate refurbishments, renovations, and office moves, liaising with property teams.
• Space Management:
   Manage the physical use of space within buildings.
• Emergency Response:
   Address urgent maintenance issues and participate in emergency cleaning tasks as needed.
• Strategic Planning:
   Contribute to the long-term strategic management of the organization's infrastructure and resources

What we offer

We'll reward all your hard work with a great salary and benefits.

Join us and you'll become part of the Samko Hospitality Ltd family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.

Pay:

£35,000.00-£40,000.00 per year

Job Types
: Full-time, Permanent

Benefits
:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site gym
• On-site parking

Work Location
: In person

Application deadline: 25/10/2025

Expected start date: 31/10/2025