Multisite Practice Manager

5 days ago

Gloucester, Gloucestershire, United Kingdom Compass Associates Full time

Multisite Practice Manager

Large Veterinary Group – West of England

Salary:
Up to £45,000 + Benefits & Bonus

Hours:
Full-time, Monday–Friday

The Opportunity – Multisite Practice Manager

Compass are proud to be partnering with a leading veterinary group in their search for an accomplished Multisite Practice Manager.

This is an exciting opportunity for a dynamic, people-focused leader with a passion for operational excellence and outstanding client care. You'll take on a pivotal role across multiple practices, leading day-to-day operations, supporting clinical teams, and driving growth through engaged leadership and efficient practice management.

As a Practice Manager, you will shape the success of each practice under your remit.

You'll create a positive and high-performing environment for colleagues, ensure exceptional client experiences, and work closely with senior leadership to deliver strong commercial results and sustainable growth.

This is a full-time, multi-site position requiring flexibility and a hands-on approach.

Key Accountabilities:

  • Deliver outstanding client care and continuously enhance service standards through feedback, action, and follow-up.
  • Partner with the Lead Vet and Regional Operations Director to maximise commercial performance - managing key performance indicators including utilisation, costs, and profitability.
  • Ensure full compliance with all regulatory and operational standards; lead internal audits and champion best practice across the business.
  • Plan and manage staff rotas to ensure optimum service coverage and effective use of clinical resources.
  • Drive engagement, retention, and performance through effective recruitment, onboarding, and ongoing coaching and communication.
  • Promote the practice externally, representing the brand at local events and within the community.

Skills and Experience:

  • Proven experience managing operations within a veterinary, medical, or dental practice (or other healthcare environment).
  • Strong understanding of client experience and its impact on practice reputation and success.
  • Sound knowledge of compliance, regulation, and process management.
  • Commercially astute with experience in financial management, marketing, and efficiency improvement.
  • Skilled in workforce and resource planning across multiple sites.
  • Inspirational people leader - able to coach, influence, and develop teams to achieve their potential.
  • Strong numeracy, analytical ability, and organisational skills.
  • Demonstrated success in leading teams and driving positive culture and performance.

If you are interested, please send your application via here or to

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