IT Support Apprentice

2 days ago


Burnley, Lancashire, United Kingdom c3-8962-4e2f-9054-86bc44290b67 Full time £14,722 - £20,000 per year

We're excited to be recruiting for an
IT Support Apprentice
on behalf of one of our most reliable and well-respected employer partners — a leading Managed Service Provider based in
Burnley
. This is an excellent opportunity for someone looking to begin a long-term career in IT with an employer known for developing and investing in new talent.

About the Employer

This MSP is a trusted, established organisation with a strong reputation for delivering high-quality technical support and for nurturing apprentices into skilled, confident IT professionals. Apprentices joining this team benefit from ongoing support, clear development pathways, and the chance to learn from experienced industry experts.

What You'll Be Doing

  • Providing first-line technical support to clients
  • Supporting hardware, software and network troubleshooting
  • Assisting with system configurations and installations
  • Learning on the job with guidance from qualified engineers
  • Working towards a recognised IT qualification through our apprenticeship programme

What We're Looking For

  • A genuine passion for technology and problem-solving
  • Strong communication skills and a positive mindset
  • A willingness to learn, adapt, and grow within a supportive team
  • Basic IT knowledge is a bonus, but not essential
  • The job role may occasionally include onsite work so a driving licence is beneficial.

What You'll Receive

  • High-quality training and ongoing one-to-one mentorship
  • Practical, hands-on experience with modern tools and technologies
  • A supportive employer committed to your development
  • Real progression opportunities within a reputable MSP

Location: Burnley

How to Apply: Send your CV or a brief introduction to

Annual wage:

£14,722.50 a year

The salary will change to the National Minimum Wage after 12 months. Lots of perks and benefits.

Company Benefits:

A new high-spec laptop and mobile phone expenses. Free parking. Cashback Healthcare Plan. Social days/evenings out. Xmas parties (which are on another level).

This MSP also
have an amazing Career Progression policy of internal recruitment over external giving you the opportunity to progress into 2nd or 3rd line support roles, and they also have a dedicated Cyber team. 

Hours:

Monday to Friday, 8.30am to 5.00pm.

37.5 hours a week

Start date:

Monday 8 December 2025

Start your career with a company you can trust — and a team dedicated to helping you succeed.

MSP

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