Apprentice Business Administrator

Job Introduction
**Get Set to Make a Difference to People’s Lives**

At **Get Set UK**, we believe in empowering people and helping them unlock their full potential. We provide tailored solutions to support individuals in making positive changes in their lives. Right now, we are looking for an **Apprentice Business Administrator**to be the first point of contact for our clients.

**Your impact**:
As an Apprentice Business Administrator at Get Set UK, you will be the first point of contact for our clients, playing a key role in supporting the RESTART team with high-quality customer service and administrative assistance. You will help ensure the smooth daily running of our Burnley office while gaining valuable hands-on experience across multiple areas of business operations.
- ** Reception Duties**: Acting as front of house for the Burnley office; greeting visitors, answering calls, and managing correspondence.
- ** Administrative Support**:Providing general office support such as filing, scanning, and document handling.
- ** Telephone Support**: Making outbound calls to clients and answering incoming queries.
- ** Diary Management**: Scheduling appointments, meetings, and maintaining calendars for the team.
- ** Customer Service**: Ensuring all visitors and callers are dealt with professionally and efficiently.
- ** Contract Support**: Assisting with administrative duties related to the RESTART Scheme.
- ** Information, Advice & Guidance (Basic IAG)**: Providing initial guidance to clients when needed.

**Who we seek**:
We are looking for an organised, proactive, and detail-oriented individual who thrives in a fast-paced environment.
- ** Customer-Focused**: You are passionate about delivering excellent service and creating a welcoming environment for all visitors and callers.
- ** Organised**: You manage diaries, appointments, and records with strong attention to detail.
- ** Confident Communicator**: You have a clear, polite telephone manner and excellent face-to-face communication skills.
- ** Tech-Savvy**: You are comfortable using Microsoft Office and CRM systems.
- ** Team Player**: You enjoy working closely with colleagues and supporting the wider team.
- ** Self-Motivated**: You take responsibility for your workload and complete tasks proactively.
- ** Eager to Learn**: You are excited about developing new skills and building your administrative career.

**You**share** our values**:

- ** Be ambitious**: Show determination and innovation in your approach.
- ** Be inspiring**: Inspire responsibility through your daily actions.
- ** Be proud**: Take pride in your daily achievements and want to support your local community.
- ** Be considerate**:Collaborate well in an inclusive environment.
- ** Own it**:Own your attitude, motivation, and actions.

**Our promise to you**:
We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone.

Our workplace is dynamic, committed, encouraging, and empathetic. We believe in creating an environment that is not just about professional growth but also personal wellbeing.

**As part of the Get Set UK team, you'll enjoy**:

- ** Competitive salaries** that appreciate your hard work and dedication.
- ** Comprehensive pension** schemes designed for your future security.
- ** Healthcare packages** that prioritise your wellbeing.
- ** Gym memberships** to support your physical health and mental clarity.
- ** An inclusive employee forum** where your voice is heard and valued.
- ** Continuous training and development** opportunities to help you grow and succeed.

**Get Set for a better tomorrow**

**See the Get Set story here**:
**Learn more about working at Get Set here**: