Medical Centre Operations

Join us at Hathaway Medical Centre, where we are seeking a motivated, detail-driven Operations and Facilities Coordinator ready to bring energy, commitment and adaptability to a fast-paced environment focused on outstanding patient care.

Job Purpose

To support safe, compliant and effective operation of the practice through facilities coordination, health & safety support and operational assistance.

Key responsibilities of this role include:

• Coordinate building issues, contractors and maintenance.
• Support operational teams with practical daily problem-solving.
• Maintain logs, inventories, compliance evidence and facilities records.
• Assist with small projects, refurbishments and equipment coordination.
• Responsible for H&S documentation, risk assessments and statutory checks.
• Be responsible for Managers/Site phone every 8 weeks
• Work with all teams and offer support and cover when needed

Essential skills required:

• Experience in admin, operations or facilities role.
• Awareness of Health & Safety standards
• Strong communication and organisational skills.
• Ability to prioritise tasks and work independently

Desirable skills:

• Experience in NHS or regulated environments.
• Knowledge of CQC premises standards or estates processes.
• IOSH Working Safely or willingness to complete training.
• Experience working with Medical systems suchs as SystmOne or similar
• Previously working in a GP surgery or medical centre.
• Advanced IT skills

This role will involve a high degree of confidentiality, good communication skills and excellent customer service. You will need to be comfortable working in a high-pressure environment and using your own initiative.

This is a permanent position, we are looking for applicants with availability to work across 5 days per week, with flexibility in shifts ranging between the hours of 07.30am -18:30pm. Monday to Friday. Mondays and/or Fridays are a requirement. Occasional Saturdays will be required.

The hours are 37 hours per week. However, as this is a new role, we may need to review these hours after the probationary period.

What we have to offer

• Supportive, happy and professional workplace culture.
• Opportunities for training, development, and career progression.
• Chance to make a real difference in patient care through high-quality data & insights.
• On-site free parking and lovely workplace environment
• NHS pension
• Most weekends free
• NHS Employee discount card
• Additional loyalty days dependent on service

How to apply

If you are motivated, detail-focused, and ready to join a lovely team, we would love to hear from you.

Apply online through Indeed or by sending in your CV and a brief covering note to;

Closing date: 30th November 2025 – Please note if we receive a high volume of applications we may close this vacancy prior to the advertised date. Early application is therefore encouraged.

We are an equal opportunities employer that values diversity and promotes professional growth. We welcome applications from all suitably qualified candidates with the Right to Work in the UK. Proof of your Right to Work in the UK will be required at interview stage.

Our organisation acknowledges the duty of care to safeguard, protect and promote the welfare of children and adults, and is committed to ensuring our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and requirements.

Job Types: Full-time, Part-time, Permanent

Benefits:

• Company events
• Cycle to work scheme
• Employee discount
• Free flu jabs
• Free parking
• On-site parking
• Store discount

Ability to commute/relocate:

• Chippenham SN14 6GT: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Experience:

• Facilities or Site management: 2 years (preferred)
• Health & Safety: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 30/11/2025