Medical Receptionist

11 hours ago

Haddington EH NF, United Kingdom Lammermuir Medical Practice Full time

Job Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring the smooth operation of our medical facility, contributing to a welcoming environment for patients and staff alike.

15 hours per week (Mon, Wed 10.00am-2.30pm and Tue 8.30am- 2.30pm)

Duties

  • Greet patients warmly upon arrival and assist with check-in procedures
  • Manage appointment scheduling, confirmations, and cancellations
  • Handle patient inquiries and provide information regarding services offered
  • Maintain accurate patient records and ensure confidentiality is upheld
  • Process patient registrations accurately
  • Coordinate communication between patients and healthcare providers
  • Ensure the reception area is organised and presentable at all times

Skills

  • Previous office experience is essential, preferably in a medical or healthcare setting
  • Strong administrative experience with proficiency in using office software and equipment
  • Excellent communication skills, both verbal and written, with a friendly demeanour
  • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
  • Strong organisational skills to manage appointments and patient records efficiently
  • A compassionate approach towards patient care, demonstrating empathy and understanding

To Apply

Please email your covering letter and CV to Stephanie Currie Practice Manager

Job Type: Part-time

Pay: £12.50-£13.50 per hour

Work Location: In person

Application deadline: 16/11/2025

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