Duty Manager
2 weeks ago
Are you looking for an exciting opportunity to deliver excellent customer service and hospitality in a fast paced environment?? We are looking to expand our Management Team and seeking an experienced and motivated Full time Duty Manager. Candidates must have a minimum of 3 years previous experience in Hospitality Management and be available to work 5 days a week with shifts varying during weekdays/evenings and weekends.
Main Responsibilities:
Supervise, coordinate and manage daily front of house and back of house staff.
Lead and support staff to maintain high service standards and team morale.
Handle customer enquiries, complaints and feedback professionally and efficiently.
Opening and closing procedures, key holder, cash handling.
Being a first point of contact for all visitors, taking payments and deliver excellent customer service.
Requirements:
Previous experience in a managerial, supervisor, or similar hospitality position.
Strong leadership and communication skills with a customer first attitude.
Excellent problem solving and decision making abilities under pressure.
Availability to work various shifts including, week days, evenings, weekends and public holidays.
Rate of pay is dependant on experience.
Benefits include:
Competitive Rates
Free on site parking
Free Staff Meals
Share of Weekly Tips
Job Types: Full-time, Permanent
Pay: From £14.00 per hour
Benefits:
- Discounted or free food
- Free parking
Application question(s):
- Describe your hospitality management experience?
- Tell me why you are interested in this role?
Experience:
- Hospitality management: 3 years (required)
Licence/Certification:
- Personal Licence (required)
Work Location: In person
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