Duty Manager

2 weeks ago


Westhill and District AB TL, United Kingdom Broadstraik Inn Full time £14,000 - £28,800 per year

Are you looking for an exciting opportunity to deliver excellent customer service and hospitality in a fast paced environment?? We are looking to expand our Management Team and seeking an experienced and motivated Full time Duty Manager. Candidates must have a minimum of 3 years previous experience in Hospitality Management and be available to work 5 days a week with shifts varying during weekdays/evenings and weekends.

Main Responsibilities:

  • Supervise, coordinate and manage daily front of house and back of house staff.

  • Lead and support staff to maintain high service standards and team morale.

  • Handle customer enquiries, complaints and feedback professionally and efficiently.

  • Opening and closing procedures, key holder, cash handling.

  • Being a first point of contact for all visitors, taking payments and deliver excellent customer service.

Requirements:

  • Previous experience in a managerial, supervisor, or similar hospitality position.

  • Strong leadership and communication skills with a customer first attitude.

  • Excellent problem solving and decision making abilities under pressure.

  • Availability to work various shifts including, week days, evenings, weekends and public holidays.

Rate of pay is dependant on experience.

Benefits include:

Competitive Rates

Free on site parking

Free Staff Meals

Share of Weekly Tips

Job Types: Full-time, Permanent

Pay: From £14.00 per hour

Benefits:

  • Discounted or free food
  • Free parking

Application question(s):

  • Describe your hospitality management experience?
  • Tell me why you are interested in this role?

Experience:

  • Hospitality management: 3 years (required)

Licence/Certification:

  • Personal Licence (required)

Work Location: In person



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