Hotel Duty Manager

2 weeks ago


Aberdeen AB EE, United Kingdom The Dunavon Hotel Full time £26,000 - £28,500 per year

Job Overview

The Dunavon Hotel is a proud, family-run business, and we're looking for a motivated Duty Manager to join our team in Dyce. This is a fast-paced, hands-on role that requires confidence across reception, administration, food & beverage, and duty management.

We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure exceptional guest experiences at our family run establishment.

As Duty Manager, you'll play a key role in ensuring smooth day-to-day operations and delivering excellent guest experiences. You'll lead the team in a positive and professional way, taking ownership and showing initiative in a busy environment.

Key Responsibilities

  • Hosting and overseeing all operational aspects of service, ensuring that all departments adhere to company policies and procedures.
  • Anticipating and meeting guest needs
  • Managing busy periods with confidence and efficiency
  • Maintaining and developing service standards
  • Cash handling, tills, and end-of-shift balancing
  • Responding to enquiries via phone and email promptly and professionally
  • Contributing to our online presence through social media posts
  • Lead, train, and motivate staff to deliver high standard guest services.
  • Ensure compliance with health and safety regulations within the premises.
  • Maintain accurate records of daily activities, incidents, and staff performance.

Experience

  • Previous supervisory/management experience in reception and/or food & beverage is helpful but not essential. Experience with EPOS & FOH systems
  • Strong organisational skills and attention to detail
  • Ability to work both independently and as part of a team
  • A friendly, approachable personality with a passion for hospitality and professional growth

Job Types: Full-time, Permanent

Pay: £26,500.00-£28,500.00 per year

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

Expected start date: 17/11/2025


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