Client Services Director

2 days ago

London Area, United Kingdom Property Management Recruitment Full time £70,000 - £120,000 per year

We are searching for a Client Services Director for a leading marketing consultancy specialising in placemaking and destination marketing for residential and commercial property clients. This is a senior, pivotal position overseeing a substantial team and managing client relationships.

This creative and dynamic agency partner with property clients to increase brand awareness, drive revenue growth and occupancy, and create imaginative and unforgettable customer and tenant experiences.

Key responsibilities of this role:

  • Provide strategic account oversight, upsell services, and drive new business development
  • Act as the voice of the agency, advocating for client needs and expectations
  • Handle sensitive issues with professionalism
  • Lead business pitches and actively pursue opportunities through networking
  • Supervise team performance, oversee all projects to ensure timely, on-budget, and within-scope delivery
  • Responsible for onboarding new clients and retaining existing clients

Successful candidates should be able to demonstrate:

  • Experience managing Client Services teams of at least 8 people
  • Experience of winning and retaining business with property clients
  • The ability to work in a fast paced environment
  • Be commercially minded and strategic
  • Have experience in managing multiple stakeholders at C-Suite level
  • Be energetic, collaborative and goal orientated

To find out more information on this exciting opportunity, please submit your CV.

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