Fraud Director

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Fraud DirectorOverview

Mastercard Transaction Services (MTS) is an enterprise asset that enables Mastercard to offer regulated payment products through several entities holding payment licences in a number of key locations across the world. MTS is a global business serving customers in all continents on a 24/7 basis.

The role

Business growth and new product launches mean that MTS Is now looking for a Fraud Director to develop and implement a fraud risk management framework that delivers against regulatory expectations, is immediately responsive to emerging fraud trends and minimises fraud losses.

This role will be responsible for:

• Development and implementation of the MTS wide fraud framework
• Completion of the MTS fraud risk assessment
• Collation of an MTS fraud regulatory inventory for each entity and the development and implementation of associated controls
• Completion of new product fraud risk assessments, liaison with product teams and the recommendation of suitable controls
• Fraud system selection, integration and management as necessary
• Fraud data analysis and interpretation into meaningful actions
• Management of fraud incidents, identification of patterns and the rapid closure of control weaknesses identified
• Ownership and management of the MTS fraud losses budget
• Analysis of significant external frauds and regulatory findings for patterns and improvements MTS could apply
• Regulatory and Industry outreach on fraud matters
• Regulatory fraud reporting, where applicable for each entity
• Refer relevant cases to the MLRO for possibly reporting as a SAR for AML matters

All About You

• You will already be an experienced fraud professional from an international payments or transactional banking background ideally with exposure to a large global business and high risk markets gained over a number of years.
• Demonstrable experience of developing and deploying fraud frameworks, policies and procedures, together with the associated fraud management systems will be necessary to carry out this role effectively. Familiarity with advanced, automated, fraud management systems including the use of AI is a distinct advantage.
• If you are used to working in a matrix environment with multiple stakeholders, occasionally with competing objectives, this will also strengthen your application.
• Ability to influence senior leaders and present persuasive arguments are essential skills to carry out this role effectively.
• As a quick thinker, your deep subject matter knowledge will position you to identify and isolate emerging fraud patterns quickly and safely, thus minimising losses for the business.
• Experience of emerging markets and the particular fraud typologies applicable within is helpful.
• A globally recognised fraud qualification (ACFE or equivalent) is essential and you will also be educated to degree level in a relevant discipline.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.