Reservations Coordinator

2 weeks ago

London, Greater London, United Kingdom Nomad Temporary Housing Full time £25,000 - £40,000 per year

At Nomad Temporary Housing, we combine the offerings of 163,000 of the highest quality temporary corporate apartments with the superior service of a single full-service temporary housing company. We have 18,000 serviced apartment properties globally, catering to a diverse clientele.

Our customers include many from the Fortune 1000, numerous relocation companies, and smaller firms.

We are proud to announce that Trippel Survey and Research LLC, an independent survey company, recently rated Nomad Temporary Housing #1 in Overall Satisfaction and Net Satisfaction of all USA temporary housing brands, according to the 2023 Relocating Employee Survey. This marks the 12th time Nomad has been ranked #1 in either the Trippel Survey of Relocating Employees or Relocation Managers. Additionally, Inc. Magazine ranked Nomad #422 on their list of America's fastest-growing private companies, thanks to our remarkable 1126% growth rate.

Nomad has its corporate offices in California, along with regional offices in Phoenix, London, Shanghai, and Hong Kong.

Role Description

We are seeking a dedicated Reservation Coordinator to join our dynamic team at the London office. This is a full-time, on-site role that plays a critical part in ensuring our clients receive the best possible temporary housing solutions.

As a Reservation Coordinator, you will have the opportunity to work closely with clients from around the globe to understand their temporary housing needs for their guests. You will engage with a variety of temporary housing partners across the EMEA region to secure the most suitable accommodations.

Your role will involve coordinating with multiple stakeholders to ensure that all requirements are met, and guests have a seamless experience.

Key responsibilities include:

  • Client Interaction: Build and maintain strong relationships with clients, understanding their specific housing requirements.
  • Booking Coordination: Liaise with temporary housing partners to book accommodations that meet the clients' needs.
  • Problem Solving: Address any issues that arise during the booking process, ensuring quick and effective resolution.
  • Documentation: Keep accurate records of all interactions and bookings to maintain a comprehensive database.
  • Team Collaboration: Work closely with other team members to share insights and best practices, contributing to the overall success of the team.

If you have a passion for customer service, excellent communication skills, and the ability to manage multiple tasks efficiently, we would love to hear from you.

Join us and be part of a team that values excellence and strives to provide outstanding service to our clients.

Qualifications

  • Strong Interpersonal Skills: Proven experience in building and maintaining relationships with clients.
  • Customer Satisfaction: Demonstrated ability to maintain high levels of customer satisfaction.
  • Customer Support: Experience in resolving complex customer issues.
  • Communication Skills: Excellent written and verbal communication skills.
  • Hospitality/Customer Service Experience: Preferably, experience working in the hospitality or customer service industry.
  • Educational Background: A Bachelor's degree in Hospitality Management, Business Administration, or a related field is highly preferred.
  • Organisational Skills: Strong organizational and time-management skills.

  • reservations coordinator

    7 days ago

    London, Greater London, United Kingdom Sticks n Sushi Full time £25,000 - £40,000 per year

    We are looking for exceptional Reservations Coordinator at Sticks'n'SushiAt Sticks'n'Sushi we employ people with big smiles and small egos. People with personalities, who think "WE" rather than "I". That is our recipe for a great working environment with room for everyone. Our aim is to be the greatest hosts – if you would like to join an international...

  • Reservations Agent

    1 week ago

    London, Greater London, United Kingdom IHG Hotels & Resorts Full time £25,000 - £40,000 per year

    As Reservation Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and Out of the Ordinary...

  • Reservations Agent

    2 days ago

    London, Greater London, United Kingdom The Zetter Full time £25,000 - £35,000 per year

    Company DescriptionThe Zetter Group is known for creating award-winning hotels, restaurants, and bars with unique personalities, style, and charm. Our venues include The Zetter Clerkenwell, The Zetter Marylebone, and Marrable's Hotel, with the much-anticipated Zetter Bloomsbury opening in 2026. Recognised for revolutionising the boutique hotel concept, our...

  • Reserving Actuary

    6 days ago

    London, Greater London, United Kingdom Ascot Group Full time £60,000 - £100,000 per year

    DescriptionThis is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations.Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a...

  • Reservations Manager

    2 weeks ago

    London, Greater London, United Kingdom RBH Full time £40,000 - £70,000 per year

    JOIN USAt RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and...

  • Reservations and M&E Coordinator

    2 weeks ago

    London, Greater London, United Kingdom LGH Hotels Management Ltd Full time £25,000 - £35,000 per year

    Holiday Inn London - Regent's ParkCheck out the hotel on our virtual tourThe OpportunityAre you great with people? Highly collaborative? A problem solver with a keen eye for detail? This could be the perfect job opportunity for youWhat You'll DoAs a Reservations and M&E Coordinator, you'll be involved in all our social banqueting, Christmas, and seasonal...

  • Reserving Actuary

    2 weeks ago

    London, Greater London, United Kingdom Tokio Marine HCC Full time £60,000 - £100,000 per year

    Job Title: Reserving ActuaryLocation: Aldgate, LondonPosition Type: Permanent, 35 hours per weekHybrid: 3 days in the office, 2 days working from homeJob Purpose:Reporting into the Head of International Reserving to support the UK actuarial function in all aspects of the reserving process, with a specialised focus on the high-profile Financial Lines account,...

  • Reservations & Sales Agent

    3 days ago

    London, Greater London, United Kingdom The Sloane Club Full time £30,000 - £40,000 per year

    We are looking for a motivated, enthusiastic Reservations Agent to join our fantastic Sloane Team This is an excellent opportunity for someone looking to start a new challenge where you will be supported in reaching your full potential. Ideally, you would have previous experience in a similar role with knowledge of hotel reservation systems and outstanding...

  • Reservations Assistant Manager

    5 days ago

    London, Greater London, United Kingdom Jumeirah Full time £30,000 - £50,000 per year

    Description About JumeirahJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and...

  • Reservation Sales Specialist

    6 days ago

    London, Greater London, United Kingdom Domus Stay Full time £35,000 - £55,000 per year

    About Domus StayAt Domus Stay, we bring together the best of the capital's design-led homes with dedicated concierge and guest services. To curate the most memorable stays, we connect people on the same wavelength: homeowners with properties that look and feel good, and switched-on guests who appreciate considered design.We're committed to shaping...