Reservations Assistant Manager

6 days ago

London, Greater London, United Kingdom Jumeirah Full time £30,000 - £50,000 per year
Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at  Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.

The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London's largest naturally lit swimming pool.

About the Job

An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

Key Responsibilities
  • Supervise and manage the Reservations team, offering guidance, support, and training.
  • Conduct regular training sessions to ensure team knowledge of hotel policies and systems.
  • Monitor team performance and provide constructive feedback.
  • Schedule and coordinate team shifts to ensure adequate coverage.
  • Assist in recruitment and onboarding of new team members.
  • Process telephone and email reservations using Opera, ensuring accuracy.
Candidate Profile
  • Previous supervisory or management experience preferred.
  • Excellent English communication skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Strong knowledge of Opera reservation system.
  • Ability to communicate effectively at all levels.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include: 

  • Supportive and inclusive work environment
  • Access to Learning & Development programmes and clear career pathways
  • Opportunities for internal mobility within our global network
  • Colleague discounts on food, beverage, and hotel stays worldwide
  • Health care and insurance benefits
  • Locally competitive salary and incentive structure 
  • Dry Cleaning of uniform or Business attire 
  • Meals on Duty 
  • Employee Assistance Program 
  • Wellness Benefits – Chiropodist, Flu Jabs, and more

  • reservations manager

    2 weeks ago

    London, Greater London, United Kingdom One Aldwych Full time £30,000 - £60,000 per year

    Reservations ManagerContract: Full timeOverviewOne Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.Designed to be more than just...

  • Reservations Manager

    2 weeks ago

    London, Greater London, United Kingdom One Aldwych Full time £35,000 - £55,000 per year

    OverviewOne Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.Designed to be more than just a place to lay your head, each suite...

  • Reserving Manager

    1 week ago

    London, Greater London, United Kingdom Ki Full time £60,000 - £100,000 per year

    Who are we?Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers' legs.  Ki's mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models...

  • Reserving Manager

    6 days ago

    London, Greater London, United Kingdom KI Full time £60,000 - £100,000 per year

    Who are we?Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers' legs.Ki's mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to...

  • Reserving Manager

    4 days ago

    London, Greater London, United Kingdom Ki Full time £60,000 - £100,000 per year

    Who are we?Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers' legs.  Ki's mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models...

  • Reserving Actuary

    2 weeks ago

    London, Greater London, United Kingdom Sompo Full time £60,000 - £75,000 per year

    We are seeking a nearly qualified or qualified actuary to join the Corporate Reserving team for Sompo International.The successful candidate will report to a senior member of the Corporate Reserving team and assist with a range of Corporate Reserving activities for Sompo International. The Corporate team will support the main quarterly reserving process...

  • Reserving Manager

    6 days ago

    London, Greater London, United Kingdom Howden Group Full time £60,000 - £120,000 per year

    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100...

  • Reserving Actuary

    4 days ago

    London, Greater London, United Kingdom Sompo International Full time £60,000 - £120,000 per year

    As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and...

  • Reservations Agent

    3 days ago

    London, Greater London, United Kingdom The Zetter Full time £25,000 - £35,000 per year

    Company DescriptionThe Zetter Group is known for creating award-winning hotels, restaurants, and bars with unique personalities, style, and charm. Our venues include The Zetter Clerkenwell, The Zetter Marylebone, and Marrable's Hotel, with the much-anticipated Zetter Bloomsbury opening in 2026. Recognised for revolutionising the boutique hotel concept, our...

  • Reservations Agent

    1 week ago

    London, Greater London, United Kingdom IHG Hotels & Resorts Full time £25,000 - £40,000 per year

    As Reservation Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and Out of the Ordinary...