Retail Media Operations Manager

Love turning plans into action and making things run like clockwork?

We're growing our Retail Media function at Screwfix and looking for an Operations Manager to lead the team that keeps everything running smoothly behind the scenes.

As Retail Media Operations Manager, you'll be the driving force behind the execution of our retail media plans – ensuring vendor campaigns go live on time, every time. From managing the performance of our adtech platform to supporting and developing your team, you'll play a key role in driving operational excellence and optimising how we deliver media for our partners.

We are open to discussing flexible hybrid working patterns for this role - please reach out to discuss this in more detail.

Our Head Office is based in Yeovil, Somerset

What's in it for you?

• Discretionary annual bonus up to 20%
• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
• Flexible hybrid working patters from our Yeovil, Somerset Head Office available
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• EV Care Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

• Lead the Retail Media Operations team, ensuring campaigns are delivered accurately, on time, and to the highest standard for our vendor partners.
• Manage day-to-day media operations – ensuring every campaign is briefed, approved, and deployed correctly and on time.
• Drive yield optimisation across our on-site adtech platform – tracking performance, floor prices, and pricing strategy.
• Work closely with the Retail Media Lead to define yearly goals, priorities, and success measures to grow our Retail Media income stream.
• Build strong relationships with Marketing, Digital, and channel leads to ensure smooth planning and delivery.
• Own the financial reporting and invoicing process, ensuring everything is accurate and paid on time.
• Continuously improve internal processes, workflows, and SLAs to keep things running efficiently.
• Coach and develop your team, providing feedback, guidance, and opportunities to learn and grow.

• Network establishment; this role requires strong internal and external stakeholder engagement to align on media propositions and ensure SLA's are defined and maintained 
• Previous experience in a similar or adjacent role in a Retail Media network is highly desirable 
• Deep understanding of the ad technology space within Retail Media, with huge appetite to learn and build networks in the space 
• Highly organised, able to juggle the various demands of stakeholders both internal and external 

At Screwfix, Your Wellbeing Comes First:

You'll join a growing Retail Media team at the heart of Screwfix's Ecommerce function – a team that's shaping how we work with supplier partners and driving new opportunities across our digital estate.

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available  

If you love keeping things running smoothly and want to be part of building something exciting in Retail Media, we'd love to hear from you.

Apply now and help power the next chapter of Retail Media at Screwfix.

We believe in equity for all. Please let us know at  if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE 

#LI-Hybrid