Lettings Administrator

Contract:
Permanent, Part-Time, 24 hours per week

Workstyle:
A mix of home working and office-based in Tewkesbury

Are you highly organised, detail-focused, and ready to play a key role in supporting our lettings and finance operations? We're looking for a proactive and motivated
Lettings Administrator
to join our team.

This is a fantastic opportunity to join a fast-paced and collaborative environment where your work will directly support our customers and colleagues. If you thrive on accuracy, enjoy working with systems and suppliers, and want to make a difference behind the scenes, we'd love to hear from you.

In This Role, You'll

• Coordinate the day-to-day processing of lettings invoices across multiple energy suppliers and local authorities.
• Work closely with internal teams and external partners to ensure invoices are accurate, timely, and compliant.
• Maintain and update systems in line with GDPR and reporting requirements.
• Support customers by ensuring their utility billing information is correct and up to date.
• Manage shared mailboxes and files, keeping on top of queries and follow-ups.
• Contribute to continuous improvement and best practice guidance across the team.

We're Looking For Someone Who

• Has strong time management and organisational skills.
• Is confident using Excel and other Microsoft Office tools.
• Can manage multiple workstreams and prioritise effectively.
• Has excellent attention to detail and a high level of computer accuracy.
• Communicates clearly and professionally, both in writing and verbally.
• Is self-motivated, resilient, and able to work independently as well as part of a team.

Experience in social housing or the private rented sector is desirable, but not essential—we're more interested in your attitude, skills, and willingness to learn.

Why join us?
You'll be part of a supportive and forward-thinking team where your contributions are valued. We offer a collaborative working culture, opportunities for development, and the chance to be part of something that really matters—helping people feel safe and secure in their homes.

By joining Bromford (part of Bromford Flagship), you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group. Join us to help create communities where people can put down roots, feel secure, and thrive.

You'll be based in our Tewkesbury office with regular home working available. A basic DBS check is required.

Apply by Sunday 23rd November 2025.
We're acting quickly with this role and may close the vacancy before this date if we receive a high level of interest - we therefore encourage an early application.

Interviews will be held at our Shannon Way office, Tewkesbury.
About Us
We're part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive.

We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032.

But we're only just getting started.

Through place-based working, our people build progress from the ground up. You'll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.

And we've created a thriving place of our own – giving brilliant people like you the tools and opportunities to build a future.

With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our DNA ).

We're a place for people determined to make a difference.

Bromford. A place to make your own.

Diversity Statement
We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.

Great Place To Work Certified
Bromford have once again been certified as a Great Place To Work (Nov 24 – Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.

Benefits

Flexible benefits

Learning and development

Private medical cover

Work-life balance

Pay and financial wellbeing

Health and wellbeing

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