Operations Manager

2 weeks ago


Bideford, Devon, United Kingdom Westward Housing Group Full time £52,313 - £60,000 per year

Agile Homeworker with designated office in Bideford
36.25 hours per week
£52,313 per annum
Westward owns and manages more than 7,500 homes across Devon and Cornwall and delivers a range of support and social enterprise contracted services to people, making us one of the leading affordable housing providers in the South West. Westward's WPS team is based in the heart of the community in Bideford, North Devon.

We have a brand new and exciting permanent, full time position to lead our in-house delivery team into a new modern digital age that aims to deliver high-quality services to our customers.

The successful candidate will have an excellent skillset around leading an in-house delivery team as well as being a strong leader of people who possesses the ability to get the best out of their team. You will be responsible for the financial and operational management of Westward Repairs & Maintenance function, providing high quality and cost effective repairs and maintenance functions to the Westward Group.

You will lead, manage and motivate the trades teams ensuring all staff receive required training, support and supervision within their areas of Repairs & Voids, Improvements, Gas, Oil, Solid Fuel and Electrical.

We are seeking someone who has:

  • Degree standard education in a relevant field, or holds experience in managing a repairs or maintenance business
  • Extensive experience of trade based roles and management of trades teams.
  • CDM Regulation Knowledge and Health and Safety knowledge of the trade areas.
  • Relevant experience of working in a building maintenance environment, in contract management specifically in responsive repairs and voids and M&E delivery.
  • Knowledge of Key Performance Indicators, budget management and how these contribute to the running of a successful maintenance business
  • Commitment to the provision of a high quality and customer focused service

The benefits of working for Westward include:

  • A competitive salary of £52,313 per annum
  • 26 days annual leave per annum + Bank Holidays
  • Employee Healthcare plan with retail discount scheme
  • Company pension scheme - matched contributions up to 10% of salary
  • Work from home set up with weekly office attendance
  • Learning Opportunities
  • £250 refer a friend scheme

To view the job description, please
click here.
If you would like to come and work for Westward, please apply today by completing and submitting your online application via our vacancies page.

Closing date
:
30
th
November 2025
Interview date: 9
th
December 2025 in person at Tarka House, Bideford.
We aim to promote an inclusive environment, which attracts people from a wide range of backgrounds and experiences to advance the service we provide, for the benefit of all our employees and communities we support.


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