Internal Key Account Manager

1 week ago

High Wycombe, Buckinghamshire, United Kingdom SHS Handling Solutions Ltd Full time £35,000 - £38,000 per year

Location:
Buckingham

Salary:
£35,000 - £38,000 per year + commission

Hours:
Monday to Friday, 08:00 - 16:30

About SHS Handling Solutions Ltd
SHS Handling Solutions Ltd is a family-run business with over 20 years of experience in the materials handling industry. We supply high-quality equipment such as manual and electric pallet trucks, stackers, pickers, and aluminium sack trucks.

Our values are Humble, Hungry and Smart, and we take pride in creating a supportive, down-to-earth team environment where everyone is valued.

About The Role
We're looking for a proactive and organised Internal Key Account Manager to join our busy Sales team. You'll work closely with two field-based Sales Representatives, supporting them by managing their inboxes, diaries, and customer communications, as well as booking appointments and maintaining great client relationships.

This is an office-based role where you'll play a key part in ensuring smooth communication between internal and external sales activities, delivering exceptional customer service, and helping identify opportunities for growth.

Key Responsibilities

  • Manage diaries, inboxes and appointments for two Regional Sales Representatives
  • Respond to customer enquiries promptly and professionally
  • Prepare meeting briefs, presentations, and follow-up communications
  • Maintain accurate customer records using our CRM system
  • Handle smaller accounts, ensuring regular contact and excellent service
  • Process orders, quotes and updates efficiently
  • Work with the wider Sales team to identify opportunities and improve account management

What We're Looking For

  • Experience in account management, sales coordination, or customer service
  • Strong organisational and time management skills
  • Excellent communication skills - written and verbal
  • Confident using Microsoft Office and CRM systems
  • A proactive, customer-focused mindset with attention to detail
  • Positive attitude and a team player

What We Offer

  • Competitive salary of £35,000 - £38,000 per year + commission
  • Company Pension
  • Company bonus scheme based on sales performance
  • Supportive, family-run business culture with opportunities to grow

Ready to join a growing business where your contribution really matters?

Apply today and become part of a friendly, ambitious team at SHS Handling Solutions Ltd.

REF-(Apply online only)

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