Internal Account Manager

6 days ago

High Wycombe, Buckinghamshire, United Kingdom ACS Staffing Solutions Full time £37,000 per year

Job Description

Job Title: Internal Account Manager
Location: Buckingham
Reports to: Head of Sales
Salary: Up to £37,000 per annum

An Exciting Career Opportunity in a Growing Business

A successful, family-run business with over 20 years is looking for a driven Internal Regional Account Manager to join its thriving sales team in Buckingham.

Why This Role Stands Out

This is more than an administrator or support role - it's an opportunity to be the strategic right hand to a field-based External Regional Field Sales Managers, acting as a key operational partner across the sales cycle. You'll be at the centre of the region's commercial performance, managing accounts, driving customer satisfaction, and helping identify new growth opportunities.

Whether you're looking to step up into a more strategic sales role or bring your coordination expertise to a role where you can make a visible difference — this is a chance to thrive in a collaborative, fast-paced environment where your contributions truly matter.

What You'll Be Doing

  • Own the schedule: Coordinate appointments, meetings, and customer visits for the Regional Sales Manager to maximise their effectiveness
  • Be the communication hub: Triage and manage emails, draft responses, and keep all parties informed and aligned
  • Prepare for success: Produce compelling sales presentations, meeting briefs, and follow-up materials that keep momentum going
  • Champion your accounts: Serve as the main contact for a portfolio of smaller clients, building lasting relationships through regular, proactive communication
  • Keep operations tight: Process customer orders, handle enquiries, and swiftly resolve issues to ensure a seamless customer experience
  • Spot opportunities: Use insights from everyday interactions to flag potential upsell or cross-sell opportunities within your region
  • Drive alignment: Work in close partnership with your External Sales Manager to support planning and execution of account strategy

What They're Looking For

  • A self-motivated team player who brings energy and initiative
  • Excellent communicator, both written and verbal, with a customer-first mindset
  • Strong organisational and time management skills - someone who thrives when juggling priorities
  • Prior experience in account management, sales support, or a customer service-focused role
  • Comfortable with CRM systems and confident working with digital tools
  • A problem-solver who takes ownership and doesn't wait to be asked

What's On Offer

  • Up to £37,000 per annum, depending on experience
  • Company pension scheme
  • Laptop provided
  • Supportive team culture with real opportunities for development
  • The chance to join a business where you're not just a number - you're part of the journey

This is an ideal opportunity for someone looking to grow their career in a supportive, forward-thinking company where your work has a direct impact.

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