Senior Credit Controller

4 days ago

Bolton, Bolton, United Kingdom Forge Talent Full time £240,000 - £432,000 per year

Senior Credit Controller - Bolton

Salary:
£30,000 - £36,000 DOE

Hybrid Working:
Two days WFH

Based:
Bolton

Forge Talent is partnering with a leading professional services firm in Bolton to recruit a
Senior Credit Controller
for their growing finance team.

This newly created role offers an exciting opportunity for an experienced professional who thrives in a fast-paced, dynamic environment and enjoys refining processes within an expanding team.

If you're someone who seeks constant growth, loves tackling challenges, and wants to be part of a rapidly growing business, this is your chance to make an impact.

The Role

You will take responsibility for managing a diverse and high-volume ledger covering multiple UK and international offices. This is a varied role that requires a proactive, confident communicator who can adapt their approach to the needs of each location.

Some offices may simply require regular updates, while others may need hands-on support with collecting outstanding invoices through proactive credit control by phone and email.

Knowledge of pre-legal processes and an understanding of insolvency or professional services environments would be beneficial.

Key Responsibilities:

  • Managing a multi-office ledger and providing tailored support to each location
  • Maintain accurate correspondence records in internal systems
  • Allocating incoming payments
  • Share responsibility for managing the credit control inbox
  • Attending weekly debtor meetings and distributing reports
  • Escalating complex or problematic cases when required
  • Liaising with internal teams to resolve invoice queries promptly
  • Building and maintaining strong relationships with clients
  • Working with external agencies for non-paying or escalated accounts

Desired Experience:

  • Minimum of 2 years' experience in credit control or debt collection
  • Excellent written and verbal communication
  • Highly organised with the ability to prioritise and multitask
  • Positive, enthusiastic, and motivated
  • Able to work independently and in a team
  • Positive, enthusiastic, and motivated
  • Competent in Microsoft Office, especially Teams, Outlook, and intermediate Excel (VLOOKUPs, Pivot Tables)

Benefits:

  • Salary: £30,000 – £36,000
  • Hybrid working –2 days WFH per week
  • 25 days holiday + 1 Celebration Day
  • Company pension scheme
  • Health and welfare cashback plan
  • Wellbeing hub
  • Company social events
  • Progression scheme

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