Team Leader

6 days ago

Bolton, Bolton, United Kingdom Davies Full time £45,000 - £60,000 per year
Team Leader

Application Deadline: 15 December 2025

Department: Legal

Employment Type: Permanent - Full Time

Location: Bolton


Description This role offers an excellent opportunity lead an incredible team of credit hire handlers.  

The main purpose of the Team Leader is to encourage, mentor and develop all members of the team technically to enable them to achieve their maximum potential. To lead the team to meet objectives and deliver their work standards as agreed in the client's SLA, while delivering against KPI's and targets with a view to continuously improving the quality of the teams work.

This is a fantastic opportunity to become part of an incredible team and have an input in to our strategies and assist in developing them from a tactical perspective. 

Key Responsibilities ·Being accountable for the operational performance of a team, with targets aligned to; ·Individual handler productivity ·Attainment of client KPIs including SLA management and indemnity spend ·Robust control of internal billing procedures ·Authority based technical supervision of credit hire arguments ·Being effective in managing the expectations of their immediate line manager and delivery of objectives on a continuous basis ·Monitoring the caseloads and capacity of team members, distributing files or tasks and implementation of necessary contingency planning ·Maximising the personal development of team members, identifying training needs and creation of succession planning ·Providing an 'environment' where team members feel motivated and deliver excellence ·Monitoring weekly and monthly financial management information of the team and managing the performance of team members against Key Performance Indicators ·Ensuring the adherence to strategies of claims handling by individual claimant firms and CHOs. This will include providing feedback to the Business Unit Director & Tactical Director to articulate challenges faced and relevant successes. ·Managing team members according to the firm's policies and employment laws and ensuring that HR procedures are followed such as appraisals, discipline and grievances. ·Effectively deal with complaints through agreed handling processes. ·Speaking with clients and developing relationships with key stakeholders. ·To ensure compliance with the SRA Standards and Regulations

Adhere to the Keoghs Values 

Working Hours
35 hours per week working 9am-5pm with 1 hour unpaid for lunch

Skills, Knowledge and Expertise ·Has an understanding and previous management experience of credit hire claims ·A track record of high performance in KPI driven environments ·Ability to produce and interpret performance reports of the team and its individual members ·Excellent listening and verbal communication skills ·Ability to relate to people as individuals and understand their particular needs in terms of direction, delegation, learning style etc ·Ability to influence others ·Ability to remain calm under pressure ·Ability to take constructive feedback and set personal goals for continuous improvement

Ability to remain fair and objective at all times 

Benefits
  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection (Private health insurance)
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
* after successfully completing probation

  • Team Leader

    2 weeks ago

    Bolton, Bolton, United Kingdom Davies Full time £40,000 - £70,000 per year

    Team Leader - 9 Months FTCApplication Deadline: 29 October 2025Department: LegalEmployment Type: SecondmentLocation: BoltonDescription This role offers an excellent opportunity to become a Team Leader, responsible for encouraging, mentoring & developing team members to their maximum potential.This team investigates credit hire claims that are submitted...

  • Team Leader

    2 weeks ago

    Bolton, Bolton, United Kingdom ed-d024-4751-a541-5ba1ec3ae34a Full time £18,000 - £25,000 per year

    Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.The RoleAre you passionate about perfume, and love people?Do you want to be part of a supportive team, and thrive in a fast-paced environment?Everyday our Team Leaders...

  • Team Leader

    2 weeks ago

    Bolton, Bolton, United Kingdom Keoghs Full time £35,000 - £60,000 per year

    Application Deadline:29 October 2025Department:LegalLocation:BoltonDescriptionThis role offers an excellent opportunity to become a Team Leader, responsible for encouraging, mentoring & developing team members to their maximum potential.This team investigates credit hire claims that are submitted through the MOJ portal from a tactical and strategic point....

  • Team Leader

    1 week ago

    Bolton, Bolton, United Kingdom Sphere Care Solutionsj Full time £28,000 - £36,000 per year

    Team Leader - £ £14.00 per hour - 160 Hours monthly - £70 per sleep – up to 10 Sleeps monthlyJob Summary:Team Leader (Residential Childcare) is responsible for providing direct care and support to children and young people who are living in a residential care setting. The role requires a compassionate and experienced individual who is able to build...

  • Deputy Team Leader

    1 week ago

    Bolton, Bolton, United Kingdom Davies Full time £35,000 - £55,000 per year

    Deputy Team Leader - Fast Track Motor TeamDepartment: LegalEmployment Type: Permanent - Full TimeLocation: BoltonDescription The Deputy Team Leader will assist the team leader in the achievement of team targets and operational measures including management of junior team members. The role will also involve assisting the Team Manager in delivering quality of...

  • Deputy Team Leader

    2 weeks ago

    Bolton, Bolton, United Kingdom Keoghs Full time £25,000 - £40,000 per year

    Department:LegalLocation:BoltonDescriptionThe Deputy Team Leader will assist the team leader in the achievement of team targets and operational measures including management of junior team members. The role will also involve assisting the Team Manager in delivering quality of service and client service compliance. In addition, the Deputy Team Leader will...

  • Manufacturing Team Leader

    1 week ago

    Bolton, Bolton, United Kingdom MBDA Full time £40,000 - £70,000 per year

    An exciting opportunity for an experienced Manufacturing Team Leader to join our Weapon Systems Manufacturing Operations team. This is a fast-paced but friendly and inclusive Manufacturing environment that will challenge youSalary: Circa £50,000 depending on experienceDynamic (hybrid) working: 5 days per week on-site due to workload classificationSecurity...

  • Research Team Leader

    2 weeks ago

    Bolton, Bolton, United Kingdom Quantuma Full time £60,000 - £100,000 per year

    We are looking for a Team Leader to take responsibility for the people management and performance oversight of a team of 8-10 Research Analysts within our M&A Research Department.This role is not a technical research position, but a leadership role focused on driving team performance, development, and engagement. The ideal candidate will have strong...

  • Commercial Claims Team Leader

    2 weeks ago

    Bolton, Bolton, United Kingdom AXA Full time £30,000 - £40,000 per year

    We're looking for someone to join us as a Commercial Claims Team Leader, to drive the great outcomes we're achieving in our Commercial Claims unit. As a Commercial Claims Team Leader, you'll have experience in helping people shape the right curiosity, passion and integrity needed for a collaborative, successful, career.Our purpose is to collectively achieve...

  • Team Leader

    2 days ago

    Bolton, Bolton, United Kingdom The Rank Group Full time £32,000 - £64,000 per year

    Job Description This role is a maternity cover and is expected to last for a duration of 12 monthsCompetitive Salary - £13.06 / hourReal contracts from 8 to 35 hours – no zero-hour contractsPaid breaksIndustry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more50% discount on food and soft drinks for you...