Front of House Operative

2 weeks ago

Aldermaston RG PR, United Kingdom Mitie Full time
  • Front of House Team Member

Reading Area

Salary: £27, per annum

Mitie is excited to offer a fantastic opportunity to join our outstanding Front of House team at a prestigious client site in the Reading area.

If you thrive on delivering first-class customer service, have a strong sense of responsibility, and enjoy working in a dynamic environment — this could be the perfect role for you.

About the Role

As a Front of House team member, you'll be the face of our service, delivering a welcoming and secure environment for all visitors and staff. You'll play a key role in upholding site standards and supporting various service functions across the premises.

Key Responsibilities:

  • Deliver exceptional customer service across all areas of the site.
  • Fulfil site requirements in line with our Service Level Agreement (SLA).
  • Handle customer requests quickly and efficiently.
  • Support site safety and security by following specific task instructions consistently.
  • Monitor compliance with site rules, escalating issues when necessary.
  • Undertake reception and admin duties, with the chance to develop expertise in specific service areas.
  • Collaborate with and support other service lines when required.

What We're Looking For

We're seeking team players who bring energy, professionalism, and a positive attitude to everything they do.

You'll Have:

  • A customer-first mindset and the ability to build strong relationships.
  • A proactive, enthusiastic, and detail-focused approach.
  • Confident communication skills — clear, courteous, and professional.
  • A current SIA licence — or be open to obtaining one with our support.
  • Self-motivation and a strong sense of responsibility.
  • Flexibility and a willingness to learn new roles or rotate across departments.
  • The ability to work both independently and as part of a team.
  • (Optional but beneficial) Basic IT skills (Word, Excel, Outlook).
  • A willingness to undergo DV (Developed Vetting) clearance.

Why Join Us?

At Mitie, you'll be part of a supportive team that values personal development, encourages growth, and recognises commitment. This role offers the chance to gain new skills, build your career, and work in a role where no two days are the same.

Apply now and be part of a team that's dedicated to creating a safe, professional, and welcoming environment — every single day

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