Engineer Relationship Account Manager

We are leaders in encouraging and inspiring Children to become Engineers and promoting Engineering as a career path. We're looking for individuals who want to make a positive impact on the future careers of young people.

Our Engineer Relationship department play a key role within the business, creating the bridge between our activities and inspiring volunteer Engineering Professionals from the partners we work with.

Our vision as a not-for-profit Company is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age.

The Role:

• Lead on relationship management of engineer volunteers including onboarding, materials to support involvement and regular communications.
• Support contract delivery including partner relationships, working with other departments in fulfilment and be pro-active whilst meeting company goals.
• Lead on developing our value proposition, working with internal departments to support, involving engineer volunteers and engagement across all opportunities, including materials
• Operate as a point of contact for partners, industry connections and volunteers.
• Develop and maintain long-term relationships with external partners and supporters.
• Communicate effectively internally and externally with a range of stakeholders to enable accurate onboarding/involvement of engineering volunteers.
• Work pro-actively to identify areas of low involvement and execute strategies to improve this.
• Lead workshops with engineer volunteers and partners to support their involvement.
• Maintain new and existing engineer volunteer relationships and retention to support business growth needs.
• Support and develop internal and external reporting on engineer volunteer engagement.
• Attend events nationally to promote engineer engagement and cross-departmental needs within the company.

What You'll Get:

• Salary £30,000 per annum
• Full-time role at 37.5 hours per week (8:30am - 4:30pm, Mon-Fri), discretionary hybrid working options currently.
• 30 minutes lunch break each day
• 29 days holiday per year, including bank holidays
• Increasing holiday allowance throughout service
• Working with some of the world's largest blue-chip companies as part of their social value outreach, engaging with inspirational people and companies
• Opportunity to travel nationally with the Company
• Health Cash Plan
• Employee Assistance Programme; access to confidential support, including Mental Health and Wellbeing support, legal advice, financial advice, etc.
• Cycle-to-Work scheme
• Life insurance at 3 times your salary
• Early finish on the last Friday of the month
• Casual dress
• Professional development opportunities

We're looking for:

• A confident, self-motivated individual, capable of identifying and removing barriers.
• At least 2 years'+ experience in a customer-focused role
• Excellent relationship-management skills with the ability to listen and communicate credibly and effectively both verbally and in writing
• Excellent organisational skills supporting multiple contracts at the same time
• Experience in project management would be beneficial
• Confidence in communicating with stakeholders from the outset
• Setting and working to effective objectives and timescales
• Good digital skills with Microsoft 365, Excel and Outlook and experience of using a CRM system

You do not have to meet 100% of the requirements to apply – we're looking for individuals who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people.

If you want to work for a value led business who change lives through STEM & Engineering engagement, and you think you're a good fit, then we want to hear from you

To apply please submit a CV with covering letter.

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay
• Work from home

Work Location: In person