Inside Channel Account Manager

2 weeks ago

Bournemouth, Bournemouth, United Kingdom 72e5cff6-6f13-4996-8b2b-15a1903f4fbe Full time £30,000 - £60,000 per year

Summary
TBA

Job Description
FUNCTIONAL RESPONSIBILITIES AND DUTIES

  • Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements.
  • Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required.
  • Primarily deal with volume partners
  • Perform profiling of partners on daily bases with aim to identify partners with potential and pass them to CAMs.
  • Create the pipeline with your accounts with focus on exisitng business and upsell.
  • Be able to accurately forecast revenue on a weekly and monthly basis.
  • Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims.
  • Keep reseller and customer company information and all activities up-to-date in CRM system .
  • Assist resellers in operation tasks to process Deal registration and Orders
  • Achieve monthly and annual revenue and KPIs targets.
  • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. REQUIREMENTS Education:
  • Degree or equivalent is desirable, preferably in IT or cyber related subject
  • GCSE (or equivalent) in Maths & English( high school) Experience:
  • Years of work experience: 4 Knowledge:
  • Basic Knowledge of Microsoft Excel and Word
  • Knowledge of Outlook Language:
  • English – B2 Communication:
  • N/A Managerial skills:
  • N/A Personal characteristics:
  • Ability to multi-task whilst under pressure

At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation.

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