Inside Channel Account Manager

3 days ago

Bournemouth, Bournemouth, United Kingdom ESET Full time £25,000 - £40,000 per year

Summary

TBA

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES

• Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements.

• Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required.

• Primarily deal with volume partners

• Perform profiling of partners on daily bases with aim to identify partners with potential and pass them to CAMs.

• Create the pipeline with your accounts with focus on exisitng business and upsell.

• Be able to accurately forecast revenue on a weekly and monthly basis.

• Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims.

• Keep reseller and customer company information and all activities up-to-date in CRM system .

• Assist resellers in operation tasks to process Deal registration and Orders

• Achieve monthly and annual revenue and KPIs targets.

• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

REQUIREMENTS
Education:

• Degree or equivalent is desirable, preferably in IT or cyber related subject

• GCSE (or equivalent) in Maths & English( high school)

Experience:

• Years of work experience: 4

Knowledge:

• Basic Knowledge of Microsoft Excel and Word

• Knowledge of Outlook

Language:

• English – B2

Communication:

• N/A

Managerial skills:

• N/A

Personal characteristics:

• Ability to multi-task whilst under pressure

Benefits

Health & well-being
  • Health insurance
  • Death in service
  • Employee assistance program (EAP)
  • Pension
  • Perkbox
  • Free sight tests and discount on glasses
  • Sick pay
  • Extra holiday
  • Wellbeing Allowance
Family
  • Child Birth Allowance
  • Marriage Allowance
  • Enhanced Parental leave
Office
  • Free Parking
  • Hot and cold drinks and fruit
  • Friday Breakfast
  • Christmas PartySummer Party
Other
  • Loyalty award
  • Employee referral scheme
  • Cycle to work
  • Tech Scheme
  • Christmas Hamper

Primary location

Bournemouth

Additional locations

Time type

Full time

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