Front of House Receptionist

3 days ago

Chelmsford CM BH, United Kingdom Saxton 4x4 Full time

Join Our Award-Winning Team as a Front of House Receptionist

Hours: Weekdays and weekends (Full flexibility is required due to the nature of this role)

Location: Chelmsford, Essex (CM1)

About Saxtons

Saxtons proudly holds the title of the largest 4x4 dealer in Europe, stocking one of the most extensive ranges of premium used vehicles in the UK. Based in Chelmsford, Essex, we offer a fleet of over 2,000 luxury SUVs and specialist cars to customers worldwide.

Recognised in the Sunday Times BEST PLACES TO WORK and Top Track 250, Saxtons combines exceptional value vehicles and partnerships with elite customisation brands like Overfinch, Onyx, Kahn, and Urban.

If you're looking to join a dynamic and fast-paced team within a prestigious business, this could be the role for you.

About the role

Are you ready to be the welcoming face of the UK's leading high-end car dealership? At Saxtons, we're looking for an exceptional Front of House Receptionist who embodies professionalism, warmth, and a passion for delivering outstanding customer service.

As the first point of contact for our valued clients, you'll set the tone for their experience, creating an atmosphere of luxury and excellence from the moment they step through our doors. Approachable and outgoing, you'll handle every interaction with poise and efficiency, ensuring queries are addressed seamlessly and our showroom operates like clockwork.

If you thrive in a fast-paced environment and take pride in providing five-star customer service, we want to hear from you. This is your chance to represent a brand synonymous with prestige, quality, and innovation.

Responsibilities

Customer Engagement:

  • Customer Engagement: Greet visitors warmly and in a professional manner and offer refreshments while assessing their needs.
  • Customer Support: Build rapport, guide visitors, and liaise with team members to ensure a smooth customer journey.
  • Telephone Management: Answer incoming calls promptly and direct them to the appropriate personnel.
  • Showroom co-ordination: Maintain a clean, welcoming, and professional showroom environment, including managing music, video screens, and tidiness.
  • Administration: Handle inquiries via phone, email, and in-person with professionalism and courtesy. Maintain confidentiality of sensitive information.
  • Safety and Security: Ensure the safety of people, vehicles, and property, reporting any issues as necessary.

What We're Looking For

  • Experience: Proven experience as a receptionist or in a similar role.
  • Professionalism: Confident, assertive, and able to engage with a wide range of customers.
  • Customer Service: Warm, empathetic, and approachable with excellent communication skills.
  • Organisation: A natural multitasker who thrives in a fast-paced environment.
  • Technical Skills: Proficient in Microsoft Office (Outlook, Word, Excel).

Why Join Saxton 4x4?

  • Work for one of Europe's largest and most prestigious luxury vehicle dealerships.
  • Be part of an award-winning team recognised as a Best Place to Work 2024.
  • Enjoy a supportive, fast-paced environment where your contribution is valued.

Take the First Step Today

If you're passionate about delivering exceptional customer service and want to represent a leading brand in luxury vehicles, we'd love to hear from you. Apply now to join the Saxton 4x4 team and become part of our success story

Job Types: Full-time, Permanent

Pay: Up to £25,000.00 per year

Benefits:

  • Company pension

Work Location: In person

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