Airport Service Agent

2 weeks ago

Hounslow TW, United Kingdom KOTRA Full time £25,000 - £40,000 per year

KOTRA London provides recruitment services to companies based in the UK, and South Korea. As part of its services we place job advertisements on behalf of our clients, review applications, and provide application details to our clients.

Our client, Asiana Airlines is recruiting Airport Service Agent to join their business in the UK.

Location: Heathrow Airport (TW19 7LN)

1. Main Duties and Responsibilities

We are recruiting for an airline and/or travel industry experienced person, with job vacancies available at Asiana Airlines London Heathrow Airport.

  • Supervises as well as liaise with the ground handlers and airport teams to ensure on-time flight operation
  • Checking customers travel documents travel documentation together with relevant identification to ensure compliance with governing bodies.
  • Checking customers into airline systems adhering to policies and procedures, Issuing boarding passes and bag tags and identifying and processing dangerous goods.
  • Manage overall airport service in case of flight disruptions, mis-connections and other passenger related disruptions
  • Manage cargo operations

2. Experience and skills

  • Ability to work as part of a team
  • Diligent attention to detail.
  • Aptitude for working with a variety of information technology
  • Equip with good problem solving skills
  • Ability to multi-task with accuracy under pressure
  • Computer literate with strong Microsoft Excel, PowerPoint and Word skills
  • Good communication skills and telephone manner
  • Fluency in oral and written English
  • Speaking Korean & well-known Korean Culture would be an advantage
  • A full 5 year work/unemployment/education history

3. Other Working Conditions

  • Visa: Work Visa/ Holders of a Visa that allows them to work legally in the UK.
  • A copy of ID and Visa will be requested before the interview
  • Address: London Heathrow Airport, Terminal 2, TW6 1EW
  • Salary: Negotiable
  • Recruitment: Part-Time
  • Working hours: 6 hours / day, 5 days a week
  • Schedule Shift work
  • Recruitment period: 1-DEC-2025 ~ 31-MAY-2026, renewable every 6 months
  • Recruitment due date : Immediate start.

4. PROCESS

Please apply by email and send your CV and a cover letter (including salary expectation) before 19 November2025 to and

Please note only successful candidates will be contacted for an interview.

  • 1st: Document review (Please forward your CV and a covering letter)
  • 2nd: face to face Interview (comprehensive evaluation of skills required for job performance through interview and foreign language evaluation)

※ Interview candidates will be notified individually only to those who pass the document screening.

Job Type: Full-time

Language:

  • Korean (required)
  • English (required)

Work Location: In person

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