FM Services Officer

Hours: Monday to Friday, 8:00am – 4:30pm
On-call: 1 in 9 rota (with uplift for call-outs)
Salary: £24,000 - £31,000 per annum + Corporate Benefits Package

About the Role

We are looking for a reliable and hands-on FM Services Officer to join our Works Service Team at HMP Fosseway. This is a varied role where you'll carry out general maintenance tasks, basic plumbing, painting, and day-to-day repairs, while also supporting the wider facilities team.

You don't need formal qualifications for this position, what matters is that you're practical, adaptable, and confident in tackling a range of maintenance duties.

What You'll Do

In this role, you'll complete routine maintenance and repairs, support other trades where needed, and ensure all work is carried out safely and to a high standard. You'll also be responsible for keeping maintenance records up to date, and from time to time you may escort contractors on-site.

What We're Looking For

We're seeking someone who:

• Has hands-on experience in general maintenance or a similar role.
• Has some basic plumbing knowledge
• Can work independently, using initiative to prioritise and complete tasks.
• Is flexible, proactive, and a strong team player.
• Communicates effectively, both with colleagues and external contractors.

Experience of working in a secure environment would be an advantage, but is not essential.

Why Serco

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people's lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer

• Pension Up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• A safe and supportive culture
• A company passionate about diversity and inclusion

Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact
 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.