Housekeeping Porter

4 days ago

Birmingham, Birmingham, United Kingdom Hand Picked Hotels Full time £12,000 - £24,000 per year


Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
 
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
 
We are currently recruiting for a Linen/Housekeeping Porter at Fawsley Hall Hotel & Spa, part of Hand Picked Hotels.
 
Fawsley Hall Hotel is located within Northamptonshire and offers our guest a luxurious stay, the hotel boasts 4 AA Red Stars and a 2 AA Rosette restaurant. For rest and relaxation Fawsley Hall is host to one of the Midland's best destination spas and state-of-the-art wellness and health club facilities. Its formal gardens and parkland were sculpted by the renowned architect Capability Brown in the 1760s.

About the Role
  • The role of a Linen Porter will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression.
  • You will play a key role in supporting the team with creating a home from home experience.
  • Ensuring linen procedures are adhered to – collecting, organising and delivering the linen.
  • Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
  • Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you:

  • To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
  • Taking pride in delivering consistently high standards will come naturally to you.
  • It is essential have a friendly, welcoming and helpful manner as our teams work together to ensure our guests receive a memorable experience.
  • You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate. 
  • It essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.


Company Benefits

Our Benefits include:
  • A competitive salary package of £13 per hour plus a share of service charge.
  • This is a Part-Time role including weekends on a rota basis, 30 hours per week, which may vary depending on business needs.
  • Company pension scheme with a generous employer contribution.
  • Life assurance scheme.
  • Employee Assistance Program to support you with whatever life throws at you.
  • Company Sickness Scheme Benefit.
  • 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.(Pro rata for part time)
  • Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
  • Annual loyalty awards (like afternoon teas and overnight stays)
  • Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
  • Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
 
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

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