Customer Service Administrator

2 weeks ago

Corby, Northamptonshire, United Kingdom Berry Global, Inc. Full time £20,000 - £40,000 per year

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About Amcor
Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.

Overview
Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit | LinkedIn | YouTube

Responsibilities
Answering telephone calls & processing Customer orders & enquiries, including sample requests.

Processing orders and Customer Acknowledgments.

Liaising with our Logistics dept. and coordinating despatch of goods, to include export document preparation.

Liaise and co-ordinate within other operational areas of the business.

Preparing quotations as and when required.

Support both Internal and External sales personnel.

Ensure high standards of customer service are maintained at all times.

Qualifications
Enthusiastic with excellent verbal and written communication skills.

Familiar with Microsoft Office applications.

Have a knowledge of Sage 500 (would be an advantage).

Reliable and willing to learn.

Naturally organised and able to work as part of a busy team.

As we export more than 70% of our products, knowledge of other European languages and a willingness to learn would be an advantage

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