Receptionist

Receptionist
Administration and Business Support - Mosswood Care Home
Contract:Full Time
Salary:£12.36 Per Hour
Shift Type:Days
Contracted hours:37.5 hours

Mosswood Care Home in Linwood provides expert 24-hour nursing care for older adults living with dementia or physical disabilities. Our friendly, dedicated team ensures residents enjoy a warm, supportive environment with fantastic facilities—including welcoming social areas, a hair salon, a reminiscence room, and even a cinema. Rated all 5s by the Care Inspectorate and proudly holding a 9.9 score on , Mosswood is recognised for delivering outstanding care. We're currently seeking compassionate local candidates to join us in providing top-quality support and engaging activities that make a real difference in residents' lives.

As Receptionist, you'll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role

What we offer:

• £12.36 per hour
• Contracted to 37.5 hours per week
• Pension
• Onsite Parking
• Paid PVG
• 5.6 Weeks Annual Leave (Based on a full-time contract)

What You'll Do

Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.

Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.

Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.

Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.

Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.

Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.

What We're Looking For

• Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
• Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
• Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
• Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.

Why You'll Love This Role:

• Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people's lives.
• Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
• Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.

About us:

You'll be joining a values-led care home that's part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We're expanding rapidly and are committed to delivering high-quality care and support to our residents. If you're ready to take on a rewarding role in a growing and supportive environment, we'd love to hear from you.

We believe in delivering care to the highest standard, and our five core values guide everything we do:

Trust | Respect | Passion | Kindness | Inclusivity

These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you're ready to bring your warmth and organizational skills to a role where you can truly make a difference, we'd love to hear from you Apply now to join our team and become the friendly face of our care home.

---