Sales Relationship Manager

About IFX Payments

We're an award-winning global provider of foreign exchange and payment solutions. At IFX, our mission is to become the number one service-led alternative banking partner in EMEA for corporates and Financial Institutions that add value beyond the transaction. We have one vision: to Win.Properly.

Overview of the role

This is an incredible opportunity to be a vital part of a market-leading team; a fast-growing division within a well-established global payments company.

As a Sales Relationship Manager at IFX,

you'll play a key role in driving growth and re-engaging our network of Corporate Services clients.

You'll combine strategic relationship management with a results-driven sales approach to reactivate dormant accounts, nurture lasting partnerships, and contribute directly to IFX's revenue success.

This is a strategic, client facing role where you will play a key part in driving growth, building relationships, and shaping the future of our FX offering.

Responsibilities

Client acquisition

• Actively call dormant accounts, prospects and network contacts to generate qualified leads and sales pipeline.

• Re-build strong relationships with dormant clients to understand their FX and payment requirements and deliver customised solutions.

• Where required attend networking and client events

• Where required win new business through cold calling/networking

Negotiation and closure:

• Engage in negotiations with prospects, addressing concerns and adapting proposals to meet client needs.

• Close deals and ensure all contractual elements are in place.

• Support the re-onboarding process to ensure a smooth transition onto our platform for clients

Growth and retention:

• Provide ongoing consultative support to clients regarding FX market insights, trends, and the implications for their currency exposure.

Trade Execution

• Execute deliverable FX trades accurately and efficiently, ensuring adherence to compliance and regulatory standards.

• Manage trade settlements, confirmations, and other post-trade activities to ensure smooth, accurate, and timely processes.

• Understand each client's FX exposure risk and recommend risk management strategies to optimize outcomes.

• Book Market Orders in times of volatility

Market Analysis

• Stay up to date on FX market trends, central bank policies and geopolitical risks

• Translate technical and fundamental market analysis to clients

• Provide timely updates, summaries and briefings where required

Risk Awareness

• Recognise how currency movements impact revenues, costs, margins and client portfolios

Success Measures

Success in this role will be measured by:

• Revenue Growth: Achieving monthly and annual FX revenue targets.

• Client Acquisition: Number of new meetings and corporate clients onboarded within the set timeframe.

• Pipeline Development: Quality and value of opportunities generated and progressed from dormant accounts.

Requirements

• Proven track record of developing new business and meeting/exceeding sales targets within the deliverable FX market.

• Solid sales experience with the ability to manage an end-to-end sales cycle, from prospecting to closing.

• Experience in negotiating contracts with a focus on creating value for both the client and the company.

• Some experience in FX dealing, corporate banking, or a related role such as account management or financial sales.

• Knowledge of deliverable FX products, trading platforms, and market dynamics.

• Excellent relationship management skills with a client-first approach.

• Proficiency in trading platforms and financial software.

• Proficient with Microsoft Office Suite

• A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance

• Adaptable, tenacious and flexible who is able to perform under pressure

What we offer

Everyone at IFX Payments has a meaningful and impactful role to play in helping us achieve that goal.

We take pride in the quality of our work but balance that with the speed, intent, tenacity, and focus needed to win. We're a high-performance team who can trust each other as individuals to get the job done so we can be successful together.

Being part of IFX Payments, you'll receive every opportunity to thrive in your role and to contribute to that success. We'll invest in you along the way to genuinely help you grow and take your career to new and exciting places. You'll work alongside experienced industry leaders, receive guidance from pioneering performance coaches and have the option to gain qualifications in your field that help you realise your ambitions. In exchange, we don't expect anything extra from you during your time here. We only ask you to do one thing:

Make it count.

Our benefits

• 25 days' annual leave, plus bank holidays and an extra day off for your birthday

• Life Insurance.

• Holiday loyalty scheme.

• Work abroad scheme.

• Enrolment into our pension scheme, which we offer via a salary exchange scheme.

• Access to a financial education, planning and coaching platform.

• Membership with Healthcare platform, which offers cash back on healthcare focused on
  
  dental, optical & physio, plus access to stress helplines, a virtual GP and more.

• Salary exchange nursery fees.

• Enhanced parental leave.

• Cycle to work.

• Career development and progression tools.

• Company events – Sporting events, pub nights, seasonal parties, socials.

Diversity & Inclusion

We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.