Full Time Patient Coordinator
7 days ago
Job Summary
We are recruiting for 2 full time friendly, enthusiastic, caring, professionals to join our expanding Administration team and help support our extremely busy practice in Central Swindon.
The successful candidates will be the first point of contact for our patients through face-to-face contact on reception or through the calls we receive from patients seeking help and support.
Duties
- Greet patients warmly and professionally at the front desk, providing outstanding patient service and phone etiquette.
- Schedule appointments accurately
- Manage patient intake processes, including collecting medical history, updating medical records, and explaining clinic procedures clearly.
- Maintain accurate documentation of patient interactions
- Collaborate with clinical staff
Kingswood Medical Group are a large friendly team of both clinical, allied professionals and administration staff, working hard to support our community and provide the best care we can to our patients.
We have circa 29,000 patients across two surgeries; Kingswood Surgery and Carfax Medical Centre. We are a busy Primary Care Network full of hardworking, but fun-loving individuals.
Attributes:
- Personal resilience
- Ability to cope with difficult challenges should they arise
- Friendly and caring nature
- Team player
- Previous administration experience or NHS reception would be advantageous, however full training will be given for the right candidate.
**Previous applicants need not apply**
We offer:
- Full training
- Uniform
- Summer and Christmas social event
- NHS Pension Scheme
- Modern working environment
- Opportunity to progress
The surgery is open You may be required to provide additional support in times of absence therefore, flexibility would be ideal. We operate on a shift system to ensure sufficient staff are available during Practice hours.
**Previous applicants need not apply**
Job Types: Full-time, Permanent
Pay: From £12.27 per hour
Expected hours: 37.5 per week
Benefits:
- Company pension
- Employee discount
- Store discount
Work Location: In person
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