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Events Coordinator
2 weeks ago
Working as
Events Coordinator
you will provide the highest level of service and care to all of our guests in line with service level agreements and set policies and procedures. The position requires the highest levels of client care and service to all internal employees, clients, partners and directors in line with service level agreements and set policies and procedures
Join the team of 24 and growing Despite being widely spread across both the UK & Ireland, we are a close and collaborative team.
Type of contract
: Full-time, Permanent
Hours
: 40 per week (Monday-Friday; shift rota basis between 8 AM and 6 PM, with flexibility as per business needs)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards PLUS, in-house coffee, breakfast and lunch are included
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you're passionate about
Main Responsibilities
- You will be the first point of contact for our Hosts, Bookers and Guests providing a warm and informative welcome and introducing them to the area and its facilities.
- You will be extremely customer focused and be able to deal with enquiries and queries in a pro-active and efficient manner ensuring guest satisfaction at all times.
- Assist with the coordination and production of all assigned meetings and events.
- Coordinate the planning and delivery of all aspects for an event, taking complete ownership for each event from the confirmed booking, planning and logistics, through to the delivery and follow up of all bookings.
- Work in partnership with all other service providers including catering to develop and deliver events successfully.
- Day to day event management for all event activity.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
- Proven experience in reservations, event planning or coordination.
- Proficient in business administration
- Strong organisational and time-management skills with the ability to handle multiple events simultaneously.
- Ideally have experience using event management software programs.
- Ability to work both independently and in a team environment
- Excellent interpersonal skills on all levels
- Flexibility to work non-standard hours as required by event schedules.
- Strong time management skills
- Strong Microsoft Office skills
- High level of attention to detail
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
