Mobilisation Manager

**Home Based with National Travel

Band 4: Permanent, Full Time

Up to £50,000 per annum + Car + Corporate Benefits Package**
Are you an experienced FM professional with strong asset management knowledge and a passion for delivering seamless transitions on complex contracts? We're looking for a Mobilisation Manager to lead the mobilisation of FM services and support contract expiries across our Justice & Immigration custodial estate.

This is a high-impact role where you will manage mobilisation from contract award through to go-live, and lead FM-related expiry and dilapidation activities across multiple sites. You'll work with senior stakeholders, technical teams, suppliers, and client representatives to ensure services are ready, risks are controlled, and contractual obligations are fully met.

What You'll Be Doing

• Leading mobilisation activities for new FM contracts, ensuring asset verification, processes, and deliverables are fully implemented.
• Supporting contract expiry and dilapidation programmes for PFI and non-PFI sites, including dashboards, trackers, and financial documentation.
• Acting as the Buildings & Assets SME at Expiry Boards and during stakeholder engagements.
• Working with Asset Management, Compliance, Projects, Finance, Commercial and Procurement teams to ensure successful service transition.
• Liaising with The Authority, building contractors and suppliers to maintain strong relationships and ensure client expectations are met.
• Ensuring all contractual FM obligations are fulfilled prior to service commencement.
• Reviewing and aligning SOPs to contract requirements and maintaining accurate data and reporting.
• Managing risk and mitigation strategies for all asset-related works.

What You'll Need

• Strong knowledge of Asset Management, Condition Surveys and defects processes.
• Experience in Facilities Management or a building/construction-related discipline.
• Excellent analytical, organisational and communication skills.
• Ability to create reports from raw data and maintain accurate records.
• Good working knowledge of CAFM systems and strong commercial awareness.
• Confidence to challenge, influence and work collaboratively with stakeholders at all levels.
• Ability to work to tight deadlines and manage multiple priorities.
• Willingness to travel nationally as required.
• IOSH or CSCS certification (desirable).

Why join us?
You'll be joining a team with a critical mission—supporting the operation and transition of secure estates nationwide. You'll play a vital role in ensuring high-quality service delivery and shaping successful FM outcomes across our Justice & Immigration portfolio.

Why Serco
A place you can make an impact
- The nature of our business means you will do interesting work that matters – delivering essential services that touch people's lives.

A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

A place for you
- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What We Offer

• Up to 6% contributory pension scheme
• Serco Benefits package - discounts include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships
• Serco ShareSave - where employees can own a part of the company and invest in their future.
• Employee Assistance Programme
• The chance to make a positive difference
• A company passionate about diversity and inclusion

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.