Team Leader

1 week ago


Taunton TA AY, United Kingdom Cream Care Group Ltd Full time £28,224 - £29,280 per year
  • To support and work closely with the management team in developing and maintaining the provision and promotion of a safe, nurturing, proactive and empowering environment, which enables residents to feel cared for and valued; this is to be achieved through using, developing and supporting high standards of care practice. You will be using and developing care planning, which is person centred, achievable and appropriate to each of the resident's needs, aspirations and desires.
  • You will support the home, ensuring that the aims and objectives of the organisation are met, in line with the Home's and legislative policies and procedures.
  • You will take a proactive stance in personal development working to achieve care qualifications, whilst furthering your knowledge and enhancing your skills, in line with organisational requirements and essential standards.

To Whom Responsible:

· Care Director

· Support Manager

· Registered Home Manager

· Deputy Manager

· Home Leaders

Main Duties and Responsibilities:

· Your primary responsibility is to assist and provide guidance in delivering a high standard of care to the Home's residents, promoting each person's dignity and individual needs at all times.

· To ensure person centred care plans are established, renewed, maintained and implemented for all residents.

· To plan the daily management of the home and to support and guide the team in implementing their duties and responsibilities.

· To assist with the full induction of new staff, to be completed in six weeks of their start date.

· To administer, order and receive either daily or monthly medication in line with the medication procedure. To ensure that all storage of medication is correct, and documentation is in place ready for audit inspection.

· To maintain effective communication with residents and their representatives and involve them in all decisions about their care. To build a rapport and actively be involved with resident's family and friends and any outside community contracts.

· Carry out shift start and end "handover" where you will be required to keep all lines of communication up to date, and as informative as possible, while at the same time respecting the resident's privacy, dignity and confidentiality.

· To allocote staff throughout the day to ensure that the workload is shared equally and fairly among the staff and take an active role in ensuring that all care staff work together as a team.

· To complete supervisions as required and be able to identify any training needs and raise issues with care staff if their performance is not up to standard in a calm professional manner.

· Be responsible in managing personal allowances and the homes petty cash and that the relevant paperwork is completed.

· To liaise with the CQC and comply where appropriate with such requirements.

· To ensure fire drills and fire testing are carried out and recorded.

· To attend meetings of the home management team.

· To be responsible for ensuring that appropriate records are maintained for each resident.

· To ensure that the residents' needs are fully met within the Company's Equal Opportunities policy.

· To work with other professional colleagues to ensure the residents' best interests are identified and care plans established to meet them.

· Supporting residents in managing all aspects of their personal care- assist with pressure area care, skin care, oral hygiene, hair care, nails care, dressing/undressing and attending to their personal hygiene requirements. Collecting and dispatching specimens in a timely manner.

· To treat individuals with respect and encourage them to express their individuality.

· To be flexible and responsive at all times, to meet the changing needs of the residents.

· Assist residents with physical activity, walking, sitting, hydrotherapy, physiotherapy routines and position and movement of immobile residents in accordance with their person-centred plan and the manual handling policy.

· Assist residents to eat and drink and to prepare meals whilst being aware of nutritional needs and cultural requirements.

· Keep accurate records of fluid and food intake and report any unexpected inability or desire to eat or drink.

· Report immediately to your line manager any changes to a resident's condition.

· To act as a positive role model at all times.

· To be actively involved in the assessment of prospective residents. To write assessment reports on residents' needs resulting from visits. To match the homes resources to residents' needs.

· To undertake Keyworker role and responsibilities.

· Assist in identifying, supporting, and meeting the social and recreational needs of residents: swimming, theatre, horse riding, rebound therapy, creativity, walks, meals and evening events. This list is not exhaustive.

· Also, you will be required to support residents in achieving pursuits such as holidays, overnight trips away from the home environment and visits to family and friends.

· You will support the management by attending reviews and liaise with relatives and professionals.

· Maintain confidentiality.

· To be conversant with all residents' care plans and risk assessments and support the home in reviewing, updating, and implementing changes to these documents.

· General housekeeping duties, maintaining the home and residents' personal rooms to a high standard of cleanliness. To ensure laundry, the ironing of clothes, vacuuming / mopping of communal areas, dining room, lounge, laundry room.

· To carry out responsibilities under The Health and safety Act 1974

· Adhere to all the organisational and Home's policies and procedures.

· To complete all relevant paperwork in accordance with company policies and procedures.

· Enter actively into Supervisions and Appraisals.

· To behave in a manner that reflects positively on the company at all times.

· Adhere to the GSCC Codes of Practice.

· You will be required to work flexibly on a rota basis to meet the needs of the service, this includes sleep-ins, weekends, and Bank Holidays.

· To work in accordance with the company's mobile phone and IT policies.

· Ensure the care Director and Support Manager are fully informed about the day to day running of the home and any specific needs and difficulties.

Personal Characteristics

  • Polite

  • Empathetic

  • Friendly

  • Caring

  • Approachable

  • Reliable

  • Honest

  • Outgoing personality

  • Good sense of humour

Skills Knowledge

  • To communicate, listen and relay accurate information

  • Good leadership skills

  • To be able to work as part of a team and also use own initiative and give direction

  • Understanding and application of duties and responsibilities of a care role

Previous Experience

  • Experience within a residential care setting, preferably learning disability

  • Held a senior position previously

Qualifications

  • Basic numeracy

  • Ability to communicate in written and spoken English

  • Care related qualification, e.g. Level III QCF in Health and Social Care

Other Requirements

  • Able to work on a shift pattern, including early starts, late finishes, weekend and public holidays

Job Types: Full-time, Permanent

Pay: £14.40 per hour

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Health & wellbeing programme
  • On-site parking

Application question(s):

  • Do you require sponsorship?

Experience:

  • supervisory: 1 year (required)
  • providing care: 2 years (required)

Licence/Certification:

  • NVQ Level 3 Health & Social Care (required)

Work Location: In person



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