Customer Service Administrator

6 days ago


Norwich, Norfolk, United Kingdom Verisk Analytics Full time
Description

Are you currently working in hospitality, retail, care, or another customer-facing role — and looking for something more stable, office based / indoors, and Monday to Friday?
If you're reliable, organised and enjoy helping people, we can teach you the rest

Verisk is looking for friendly, down-to-earth people to join our Motor Claims Handling Team. You don't need any previous insurance or office experience — just good communication skills and a positive attitude.

Responsibilities
  • Speaking with customers on the phone to take down details about car accidents
  • Updating information accurately on our computer system
  • Supporting people through their claim in a calm and professional way
  • Working as part of a supportive, experienced team
Qualifications

What we're looking for

  • Good with people – whether you've worked in a shop, café, hotel, warehouse, or care home
  • Comfortable using a computer (basic training given)
  • Reliable, punctual, and ready to learn
  • A clear communicator with a friendly, patient approach

What you'll get

  • Full training – no industry experience needed
  • A stable Monday–Friday job with regular hours
  • Supportive managers and a friendly team environment
  • Excellent opportunity to progress career in the insurance and technology industry
  • Opportunities to learn and progress within Verisk


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