Business Analyst

Are you ready to make a real difference? As a Business Analyst - Programmes, you will play a vital role in delivering projects and continuous improvement activities that align with LiveWest's strategic objectives. You will work closely with stakeholders, translating business requirements into innovative solutions that enhance customer and business outcomes. From facilitating workshops to developing project plans, you will be at the heart of change and continuous improvement, ensuring every step of the journey leads to a measurable success.

Key Responsibilities

• Engaging with stakeholders to gather, evaluate, and document business requirements.
• Facilitating workshops and meetings to support continuous improvement and project planning and analysis. Developing and maintaining project and key documents, including plans, action trackers and RAID logs.
• Translating business needs into system functionality by working with the IT teams and external suppliers.
• Supporting testing activities, including creating test scripts, conducting tests, and guiding end-users through changes.
• Collaborating with project teams and teams across the business to ensure successful implementation of continuous improvement activities and projects, including the delivery of measurable outcomes.

Why Join Us?

At LiveWest, we do more than build homes - we create thriving communities. Your ability to collaborate, listen and put customers at the heart of everything you do will make you a perfect fit for LiveWest.

We have one opportunity of a fixed term position for up to 12 months, working within a team of Business Analysts in the Change and Continuous Improvement arm of the Programmes team. It is essential that you live within a commutable distance of any of our three offices - Exeter, Weston-super-Mare or Tolvaddon, as you will be required to come into the office 2 - 3 days per week.

For further information about this opportunity, please view our candidate information pack.

Requirements
To be successful in your application, you will meet the skills, knowledge and experience for a Level One role (please see our candidate information pack, and the following role specific requirements:

• A natural problem solver, with a passion for delivering change.
• Excellent interpersonal and communication skills to build strong relationships.
• A proactive approach, with the ability to prioritise and adapt in a dynamic environment.
• Proven experience in project work, with the ability to develop test scripts and guide end-users through changes.
• Strong IT skills, including a proficiency in MS Office.
• A Business Analysis, Project or Change Management qualification.

Our Reward And Benefits

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion At LiveWest
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.