Application Engineer

About the Role:

As an Application Engineer at LiveWest, you will be responsible for delivering strategic projects and workstreams as outlined in LiveWest's IT Strategy. You will support the Application Engineer Manager in introducing new application technology and continuously customising, developing, and enhancing the existing suite of applications, cloud platforms, and services. You will be key to integrating business processes and systems across the organisation, involving the customisation, development, and deployment of solutions using cloud platforms.

Key Responsibilities:

• Lead and manage systems improvement and implementation projects identified within the IT strategy, ensuring timely delivery.

• Engage with business stakeholders to provide technical knowledge and guidance, evaluating and improving business processes.

• Design new solutions and system improvements, ensuring robust documentation and stakeholder agreement.

• Manage configuration and change within projects, ensuring data quality and smooth transitions to business-as-usual operations.

• Ensure cloud platforms are adequately resourced, licensed, and monitored for optimal performance.

• Communicate complex information clearly to all levels within the organisation and to external stakeholders as required.

• Some experience with MuleSoft.

Why Join LiveWest:

This role is being offered on a full time basis working 40 hours per week. This is a hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need.

For further information about this role, and LiveWest, please view our candidate information pack.

To be successful in your application for the role of Application Engineer, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

• Extensive experience building and deploying solutions using MS365, Salesforce, or Azure platforms.

• Experience with interface or ETL procedure development, maintenance, and operation.

• Project management experience and leading project teams.

• Extensive application systems and information technology experience.

• Experience operating in a business partner model, working with key stakeholders.

• Excellent consultancy and communication skills, with the ability to influence decisions at a senior level.

• Understanding of IT systems environment and requirements gathering.

• Knowledge of web technologies and programming methodologies.

• Excellent problem-solving skills.

• Ability to present technical information clearly to non-technical colleagues.

• Ability to create detailed plans, procedures, and policies.

Professional Qualifications:

• BCS Business Analyst Qualification.

• Appropriate technical certification (e.g., MS365, Salesforce, Azure Services).

• Recognised project management qualification (e.g., PRINCE2, AGILE) (Desirable).

• HND or Degree level in a relevant discipline (Desirable).

Join us at LiveWest and be part of a dynamic team dedicated to delivering excellent service and innovative solutions in the housing sector. Apply now to make a difference

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

Our Reward and Benefits:

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. *remove if scheme or office based
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.