Cross Selling and Retention Marketing Analyst

6 days ago

London, Greater London, United Kingdom Dev Full time £30,000 - £60,000 per year
Company Description Jobs for Humanity is partnering with FIS Global to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamWorldpay from FIS is seeking a Marketing Contractor to join our dynamic marketing team focused on cross selling and retention of our small to corporate sized businesses across the UK and Ireland.In this role, you will work to understand business goals and user needs, then meet or exceed deadline and workload expectations with creative, engaging campaigns to generate revenue growth and lower attrition.The Worldpay team for UK and Ireland is a dynamic and results-oriented group that are focused on driving customer success, growth and payment innovation.  Clients vary across many industries and sectors, as well as size and geography.What you will be doingWorldpay is looking to hire a Cross Selling and Retention Marketing Contractor (cover for Maternity) to be responsible for driving revenue growth from our existing client base and reducing attrition.  You will work closely with internal stakeholders to understand merchant needs and behaviours to deliver direct, actionable campaigns and communications through multiple channels.Key responsibilities:
  • Build the cross sales strategy and produce high quality campaigns to sell additional products and value added services to our existing clients.  This includes creating content for email and direct marketing messages and digital assets.
  • Partner with our Go To Market team to define and segment our clients into audiences enabling targeted cross selling campaigns to increase effectiveness.
  • Build and maintain a calendar ensure timely cross selling campaigns are delivered to audiences inline with other business communications.
  • Partner with our retention strategy team to execute targeted campaigns to existing clients
  • Continuously measure and improve campaign performance; create and analyse reports to test which campaigns and solutions resonate with the audience and drives engagement and commercial benefit.
  • Stay up to date with the latest payment industry, small business, and consumer trends to build relevant messaging to support cross selling and attrition campaigns
  • Interact with wider teams to ensure consistent message in our communications.
What you bring:
  • 3-5 years' experience in marketing; particularly cross selling and retention activities
  • Excellent organizational, copywriting and creative design skills
  • The ability to write attractive and engaging content to clearly promote the benefits of our value added solutions and services to existing clients
  • A collaborative spirit and excellent interpersonal skills
  • Determination to thrive in a deadline-driven environment
  • A creative mindset
  • Easy management of multiple, shifting priorities and short deadlines
  • The ability to work closely with a diverse team
  • Demonstrated integrity, maturity, and a constructive approach to challenges
Added bonus if you have:
  • Extra points if you also bring agency, technology or financial services experience
What we offer you
  • A competitive salary
  • A fantastic range of benefits designed to help support your lifestyle and wellbeing
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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