HR Operations Team Lead

Responsibilities
About the Team:

The HR Operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

• Maintain smooth and consistent operations across all functional lines within the lifecycle operations team, regularly reviewing performance to meet or exceed expectations while leading the team to continuously improving operational results, aiming to achieve or surpass SLA/KPI targets.

• Manage and implement HR requirements to comply with legal standards, conduct regular audits to confirm adherence while designing and recommending enhancements, improvements, and simplifications of existing HR processes and procedures.

• Address and resolve all queries from employees and line managers regarding HR policies and procedures, maintaining a high standard of responsiveness and accuracy while also proactively identifying and addressing potential issues.

• Support employee life cycle management processes, including onboarding, relocation, immigration, termination, personal data changes, and internal transfers, with clear performance metrics to evaluate effectiveness, while also supporting ER and HR compliance activities related to these functions, documenting all actions to comply with company policies.

• Handle contract management and preparation of all employee documentation in accordance with local legislation (e.g., reference letters, promotion letters, maternity administration, leaves, etc.), maintaining accuracy and compliance.

• Enhance internal cohesion, maintain collaborative cross-functional relationships, boost team productivity, and promote a positive culture in line with Bytestyles, periodically assessing team morale and engagement while establishing clear communication channels and performance expectations.

Qualifications
Minimum Qualifications:

• Degree in Human Resources, Business Administration, or a related field.

• At least 3 years of experience in HR operations, employee lifecycle management, or a similar HR generalist role.

• Excellent knowledge of UK employment legislation/compliance laws and market practices and favourably additional knowledge of other EU countries.

• Experience with employee lifecycle (onboarding, transfers, performance cycles, leaves of absence and off-boarding) and providing end to end HR solutions.

• Proven ability to manage multiple HR processes simultaneously with excellent attention to detail, accuracy, and confidentiality.

Preferred Qualifications:

• Strong Proficiency with HRIS platforms and strong data analysis or reporting capabilities with process optimisation and digitalisation key factors for future success.

• Experience working in a fast-paced, multinational HR environment.

• Humility, flexibility, and good interpersonal & customer facing skills.

• Demonstrated ability to lead cross-functional initiatives, drive process improvements, and foster a collaborative team culture.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​