Front of House Team Member
2 weeks ago
Overview
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome. You will play a crucial part in creating a positive dining experience while supporting the smooth operation of our country pub with rooms.
Duties
- Greet and assist guests as they arrive, ensuring a friendly and inviting atmosphere.
- Take orders accurately and efficiently, demonstrating excellent guest service skills.
- Manage time effectively to ensure timely service during peak hours.
- Upsell menu items and specials to enhance the guest experience and increase sales.
- Maintain cleanliness and organisation of the front of house area, including tables and waiting areas.
- Collaborate with kitchen staff to ensure seamless communication regarding orders and guest requests.
- Handle guest inquiries and resolve any issues promptly to ensure satisfaction.
Requirements
- Previous experience in a hospitality or restaurant environment is preferred.
- A passion for providing excellent guest services with a friendly demeanour.
- Knowledge of food safety practices is advantageous but training will be provided.
- Ability to work well within a team and contribute positively to the overall atmosphere of the restaurant.
Join us in delivering outstanding service and creating memorable experiences for our guests
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: £7.55-£14.95 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Ability to commute/relocate:
- Badminton GL9 1DT: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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