CRM Manager
6 days ago
About Motorway
Motorway is the UK's fastest-growing used car marketplace – our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000 reviews. We're not just building a platform; we're changing how people sell cars.
Backed by leading investors like Index Ventures and ICONIQ Growth, and following a successful $190 million funding round, we're on a mission to transform the used car market.
Why you should join us:
We're after a
CRM Manager (Dealer)
to join our B2B team. You'll be right in the thick of it, helping us build the best possible experience for the professional dealers who are our key customers. Our job is to make the entire journey for them feel like it's on rails—no stress, no friction. We work closely with the Product, Creative, and Commercial teams, so you'll get a full view of the business and have a real say in how we meet our goals.
The big challenge right now? Figuring out the most effective, automated ways to talk to a network of dealers who all have different needs and backgrounds, making sure we're always sending smart, useful information without being annoying. If you're looking for a place where you can
test, learn, and prove
what works with tangible business results, you've found it. Think of it like being the air traffic controller for thousands of highly valuable messages: your precision means smooth landings for everyone.
This role would be perfect for a Senior CRM Executive ready for that next step in your career.
What you'll do:
- Own the B2B dealer journey end-to-end, which means you'll be the one to spot where things are tricky for our customers and fix it with smart, automated communications.
- Design, build, and manage multi-channel comms using email, SMS, WhatsApp, and in-browser notifications to drive engagement across the dealer network.
- Conduct A/B testing and analysis on all campaigns to continuously improve performance, then report back to the wider business on your key takeaways.
- Coordinate the campaign calendar and execute ad hoc communications to align with our frequent product roll-outs and updates.
- Be the voice of the dealer in cross-functional team meetings with Product, Dealer Marketing, and Dealer Services to make sure their needs are always central to our strategy.
Experience you'll need to be successful:
- A strong CRM background with solid, hands-on experience in campaign management and building out complex customer journeys.
- Proficiency with CRM tools like Braze, HubSpot, and Looker is a big plus.
- Sharp data analysis skills and the proven ability to set up and learn from experimentation (like those A/B tests we mentioned).
- Excellent communication skills—you'll need to write clear, compelling copy and explain your results confidently to stakeholders.
- The ability to fly solo. You're a curious self-starter who can manage multiple moving tasks and deadlines without needing constant hand-holding.
Our interview process
- Qualifying Screen with Talent Partner
- Hiring Manager Interview with Head of CRM
- Final Stakeholder Interview with Head of Dealer Marketing and member of CRM team/wider marketing team
-
CRM Manager
6 days ago
London, Greater London, United Kingdom Stott and May Full timeJob DescriptionJob Tittle:CRM ManagerLocation:LondonType of Role:Permanent, Full-timeWorking Pattern:Hybrid – 4 days in the office, 1 day working from homeDo you love turning customer data into engaging, revenue-driving campaigns? Our retail client is looking for aCRM Managerto own their CRM, retention, and customer communications strategy—and make a...
-
CRM Manager
11 hours ago
London, Greater London, United Kingdom Honor Search Ltd Full time £720,000 - £1,440,000 per yearCRM Manager – Fashion Hybrid LondonFirst CRM Mangerup to £60k+London / Hybrid (3 days)A fast-growing menswear brandis scaling its marketing team and looking for aCRM Managerto lead customer retention and loyalty. Known for bold fabrications and standout design, this brand is expanding across ecommerce, retail, and wholesale — and this role will be...
-
CRM Manager
1 week ago
London, Greater London, United Kingdom Honor Search Ltd Full time £40,000 - £80,000 per yearCRM Manager – Fashion Hybrid LondonA fast-growing menswear brandis scaling its marketing team and looking for aCRM Managerto lead customer retention and loyalty. Known for bold fabrications and standout design, this brand is expanding across ecommerce, retail, and wholesale — and this role will be central to driving repeat purchase and deeper...
-
CRM Manager
4 days ago
London, Greater London, United Kingdom Pivotal London Full time £60,000 - £75,000 per yearCRM Manager – Fast-Growth Consumer App (Food-Tech)Salary:£60,000 – £75,000Location:East London (Hybrid: 3 days per week in the office)The CompanyThis is one of the UK's most exciting consumer food-tech businesses - originally known for its cult content and community, and now transforming into an intelligent, personalised meal-planning platform used by...
-
CRM Manager
2 weeks ago
London, Greater London, United Kingdom Currys Full time £45,000 - £70,000 per yearCRM Manager (Trade & Supplier Funding)Currys London Campus at WaterlooPermanentFull TimeGrade 4At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to our team of 25,000 caring and committed colleagues. Working as one...
-
CRM Manager
2 weeks ago
London, Greater London, United Kingdom Currys plc Full time £40,000 - £80,000 per yearJob description:CRM Manager (Trade & Supplier Funding)Currys London Campus at WaterlooPermanentFull TimeGrade 4At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to our team of 25,000 caring and committed colleagues....
-
CRM Manager
6 days ago
London, Greater London, United Kingdom Superduper Full time £45,000 - £60,000 per yearAbout UsWe are an innovative iGaming company offering a comprehensive suite of crypto-focused products, including sportsbook and casino experiences. By combining cutting-edge technology with a deep understanding of the crypto space, we aim to revolutionise the betting and gaming experience for a global audience.Ourmissionis to create the most effortless and...
-
CRM Manager
4 days ago
London, Greater London, United Kingdom Office Shoes Full timeJob Description,Role Profile:Responsible for creating and developing the brand's CRM, online retention, and customer communications strategy, including developing and delivering the email and mobile marketing plan, reporting on KPIs and building long term profitable relationships with our customers. Working alongside the Insight Analyst you will be...
-
CRM Manager
2 weeks ago
London, Greater London, United Kingdom Quilter Full time £104,000 - £156,000 per yearAbout the BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund...
-
CRM Manager
2 weeks ago
London, Greater London, United Kingdom Frive Full time £40,000 - £60,000 per yearCRM ManagerReporting to: Head of GrowthHybrid - Canary Wharf, 2-3 daysAbout us;Frive stands for Food to Thrive - we help busy people thrive not only because our meals are healthy, balanced and made with 100% whole foods/ natural ingredients, but also because they're ready to heat and eat in minutes - saving you an hour a day, or up to 7 hours a week, for...
