Payroll Advisor UK

6 days ago

Glasgow, Glasgow City, United Kingdom Broadgate Full time £30,000 - £60,000 per year

Payroll Advisor (Scotland - Glasgow, Aberdeen, Edenburgh or Stirling | Hybrid)

We are seeking an experienced Payroll Advisor to join our payroll team. In this role you will have a lead role in the building and maintaining of client relationships whilst being actively involved in the day-to-day planning, processing and development of the team. If you are a motivated self-starter, then this is a fantastic career opportunity to develop your skills.

Main tasks include:

  • Be actively involved in the timing and managing of your clients and ensure that client process manuals are being followed and achieved
  • Process payrolls and supervise resources to ensure timely completion of all tasks to agreed deadlines and standards, monitoring Bureau Management System daily
  • Run Payroll projects and drive efficiencies, identifying, developing and implementing process improvements in conjunction with the wider team as part of the firm's commitment to continuous improvement
  • Build and maintain client relationships for a portfolio of clients - process, monitor recoveries and resolve fee queries
  • In conjunction with the Manager identify training needs and participate in Team development, coaching and training
  • Actively participate in the daily supervision of the Team, providing clear guidance and instruction, holding team accountable and providing motivational and developmental feedback regularly
  • Deal with all payroll correspondence related to your clients and ensure client queries are dealt with in a timely way
  • Ensure Employer and Employee enquiries are monitored and actioned within agreed timescales, escalating to Assistant Managers when appropriate
  • Lead implementations, controlling the end to end implementation process for allocated new clients
  • Develop and maintain an understanding of pensions set up and administration

Requirements for the role:

  • Minimum 2 year's experience of working in a similar role
  • Excellent organisational skills
  • Strong communication skills – both written and oral
  • Experience of working to tight deadlines
  • Ability to work well as part of a team
  • Ability to work on own initiative
  • Highly numerate with keen attention to detail
  • Good team player with the ability to build effective relationships at all levels

Should you be interested in applying for this role, please contact

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