Housing Policy Officer

4 days ago

London, Greater London, United Kingdom The Guinness Partnership Full time

About the role
We are currently seeking a dedicated and forward-thinking Housing Policy Officer to join our team in London on an 18 month secondment basis. We currently operate a hybrid working style, where you will spend 3 days per week working in the London office and the other 2 days working from home.

At Guinness, we are committed to delivering exceptional services that meet the needs of our customers while upholding the highest standards of compliance and integrity. 

The successful applicant will play a key role in shaping and implementing customer-facing policies that not only ensure full compliance with relevant laws and regulations but also support the achievement of our strategic objectives.

This is an exciting opportunity to contribute to the continuous improvement of our services by developing policies that are clear, effective, and aligned with our organisational values. You will work collaboratively across teams to ensure that our approach remains customer-focused, legally sound, and operationally efficient—helping us to deliver meaningful outcomes for the communities we serve.

What we're looking for
We're a customer service business so we know that how we do things is just as important as what we do. You will bring a solid understanding of housing management practices and housing law, enabling you to navigate complex issues with confidence and clarity. 

You'll be able to demonstrate:

Essential Skills / Experience

  • Knowledge of landlord and tenant law, housing regulation and the public policy context in which Guinness operates.
  • Experience of working in the social housing sector, or equivalent.
  • Able to use judgement, influence and negotiation to deliver desired results.
  • Able to research, critically evaluate, and accurately interpret information from multiple sources.
  • Able to innovate and find creative solutions to resolve problems.
  • Able to gain a deep understanding of specialist subjects, as required.
  • Good understanding of the role policies and procedures play in achieving business compliance, improving customer service and supporting organisational change.
  • Excellent oral and written communication skills.
  • Excellent knowledge of Microsoft Office and equivalent IT packages.
  • Demonstrates the Guinness Behaviours. 

Desirable

  • Experience of developing policies.
  • Experience of project management.
  • Experience of stakeholder management.
  • Experience of report writing.

Essential Qualifications

  • Educated to degree level or equivalent.
  • CIH Level 3 Certificate in Housing Practice, or equivalent relevant professional qualification and/or experience.

Please review the attached role profile if you're interested in finding out more about the key responsibilities of the role and/or to check you meet the essential criteria.

Interviews planned to take place at our Euston Road London office on Wednesday 26th November.

INDTGP
TJTGP
REEDTGP

  • Housing Policy Officer

    5 days ago

    London, Greater London, United Kingdom The Guinness Partnership Full time

    About the roleWe are currently seeking a dedicated and forward-thinking Housing Policy Officer to join our team in London on an 18 month secondment basis. We currently operate a hybrid working style, where you will spend 3 days per week working in the London office and the other 2 days working from home.At Guinness, we are committed to delivering exceptional...

  • Policy Officer

    3 days ago

    London, Greater London, United Kingdom Shelter UK Full time £35,000 - £60,000 per year

    Location: Shelter Head Office, Old Street London, HybridContract type: PermanentSalary: £34,596.75 per annum plus £5,023 London Weighting (if applicable)Hours: 37.5 hours per weekInterviews to be held w/c 19th January 2026Closing date: Monday 5th January 2026, 23:30Do you have the skills to develop clear, impactful policy that helps drive meaningful...

  • Policy Officer

    1 week ago

    London, Greater London, United Kingdom Home Group Full time £16,650 - £32,100 per year

    Policy Business Partner- Salary £31,000 per year (negotiable for outstanding candidates) plus 34 days leave (pro rata) and health cash planTemporary for 12 monthsFull time (37.5 hpw), we'll consider part time/job share tooFlexible base with hybrid workingWe can't offer a CoS for this roleHome a place where you belongAre you passionate about shaping policy...

  • Traveller Site Housing Policy

    1 week ago

    London, Greater London, United Kingdom Adecco Full time £40,000 - £60,000 per year

    A fantastic opportunity has emerged for a Traveller Site Housing Policy & Strategy Manager to join the housing department at one of Adecco's most improved local authority clients in a long term interim role (potentially up to 12 months).Based near to Heathrow Airport in West London, this is a full time role (37 hours per week, Monday to Friday) and will...

  • Housing Compliance and Policy Analyst

    15 hours ago

    London, Greater London, United Kingdom Salt Lake City Corporation Full time $60,941 - $83,111

    Position Title:Housing Compliance and Policy AnalystJob Description:We are looking for a Housing Compliance and Policy Analyst to support our Community and Neighborhoods team.About the Position:The Housing Stability Division is looking for a Housing Compliance and Policy Analyst. This position supports the City's housing initiatives through specialized work...

  • Leader's Policy and Political Officer

    5 days ago

    London, Greater London, United Kingdom London Borough of Redbridge Full time £30,000 - £60,000 per year

    Permanent – Full TimeLocation: Redbridge Town Hall/Lynton HouseRedbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.We're one of the fastest growing parts...

  • Safeguarding Officer

    5 days ago

    London, Greater London, United Kingdom PA Housing Full time £30,000 - £60,000 per year

    Please note: In this role you will cover London Boroughs. The office location for the role is Case House - Surrey. Office cover is required at least once a weekAdditional role requirements:Enhanced DBS CheckFull UK Driving License and access to a carAre you passionate about protecting vulnerable people and making communities safer?We're looking for a...

  • Housing Registration Officer

    1 week ago

    London, Greater London, United Kingdom Thurrock Council Full time £29,253 - £32,736 per year

    DescriptionJob Title: Housing Registrations OfficerSalary: £29,253– £32,736 per annumGrade: C Contract Type: Fixed Term/Internal Secondment - 10 months maternity cover Working Hours: 37 hours per week  We are seeking a dedicated Housing Registrations Officer to join our Allocations Team.  In this role, you will be responsible for assessing...

  • Policy Officer

    7 days ago

    London, Greater London, United Kingdom UK Regulators' Network Full time £30,000 - £60,000 per year

    OfgemThe energy regulator for Great Britain, Requirements of the roleBritain's energy market is undergoing unprecedented change as we work to reduce reliance on fossil fuels, strengthen energy security, and deliver Net Zero. Ofgem is looking for two Policy Officers to help shape the policies that will guide this transformation, ensuring consumers and...

  • Housing Officer

    6 days ago

    London, Greater London, United Kingdom London City Airport Full time £35,000 - £55,000 per year

    Pertemps are seeking a highly motivated and customer-focusedHousing Officerto join a dynamic Housing & Neighbourhoods team. You'll be responsible for managing a patch of tenancies and leasehold properties, ensuring residents receive an outstanding level of service and support.This is a key frontline role focused ontenancy management, neighbourhood...